Production Associate - Monument Store

Goodwill of Colorado • Woodmoor, CO

1d

About The Position

The Associate I, Retail Production primarily works in a production environment, processing and sorting donated items according to company quality standards and guidelines to determine which items will be sold on the sales floor. Duties include pricing and testing items as needed and keeping sales floor areas well stocked, organized, clean, and presentable. The associate may interact with customers, answer product questions, and provide excellent customer service. Depending on business needs and training, the associate may work in hardlines, softlines, housewares, electronics, mechanical goods, books, shoes, donations, or E-Commerce processing.

Requirements

• A high school diploma or equivalent is preferred.
• One year of retail experience is preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research value as needed.
• Ability to see color.
• Effective communication with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and quality.
• Hang, size, price, tag, and prepare items for sale.
• Inspect and quick-test plug-in or battery-operated items as needed.
• Price products according to Goodwill quality and value standards, researching items when necessary.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process E-Commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties as required.

Benefits

• Daily Pay access, allowing employees to access earned pay on their own schedule.
• Full-time employees in Retail, Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time Retail, Sales/Operations employees.
• Retirement plan contributions on a pre-tax or post-tax (Roth) basis; employees must be at least 18 to participate.
• Employer eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED