Production Associate - Castle Rock Store

Goodwill of Colorado • Castle Rock, CO

15h • Onsite

About The Position

The Production Associate processes and sorts donated merchandise for sale in Goodwill stores, following company quality standards and guidelines. Duties include evaluating, pricing, preparing, and testing items as needed, and keeping production and sales-floor areas stocked, organized, clean, and presentable. The role may involve customer interaction and may be assigned to trained product areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes. The associate may occasionally work in donations and may also process e-commerce products. Work takes place in a fast-paced, goal-driven environment, with productivity expectations and the possibility of working a varied schedule, including weekends, evenings, holidays, and occasional overtime.

Requirements

• Attention to detail and the ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess product quality and value, determine pricing, and research value as necessary.
• Ability to see color and use judgment to assess product quality and value.
• Effective communication with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
• Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• High school diploma or equivalent is preferred.
• One year of retail experience is preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare merchandise for the sales floor.
• Inspect and quick-test plug-in or battery-powered items as needed to confirm they are in working condition.
• Price merchandise according to Goodwill quality and value standards, researching items as necessary with internet or company tools.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold merchandise from the sales floor to refresh product selection.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, safety processes, and continuous-improvement standards.
• Keep work areas clear and organized.
• Cross-train in other departments and provide backup coverage as required.
• Use a dolly and pallet jack as required.

Benefits

• Daily Pay access to earned pay on an employee-selected schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Eligible full-time Retail and Sales/Operations employees may receive paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax Roth basis; employees must be at least 18 to participate.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED