Textiles Associate - Castle Rock Store

Goodwill of Colorado•Castle Rock, CO
•Onsite

About The Position

The Associate I, Textiles Production primarily works in a production environment processing donated clothing for sale. The role sorts, inspects, hangs, sizes, prices, tags, and prepares textiles for the sales floor in accordance with company quality standards and guidelines. It has minimum daily production quotas, and pay may increase based on the amount of textiles produced per hour. The associate may occasionally interact with customers and is expected to communicate responsively and provide excellent customer service. The position requires attention to detail, sound judgment when assessing textile quality and value, and the ability to use basic technology and company tools to research items as needed. The associate may be cross-trained in other departments and must maintain a clean, organized, and safe work area. The schedule may vary and include weekends, evenings, holidays, and occasional overtime.

Requirements

  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Good judgment to assess textile quality and value and determine pricing, including researching value as necessary.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to meet the physical demands of the role, including frequent standing, walking, lifting and carrying moderate items, and other listed physical activities.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Knowledge of clothing brands and quality is a plus.

Responsibilities

  • Sort donated textiles by season, color, and quality.
  • Inspect textiles to ensure they are in saleable condition, including checking buttons and zippers.
  • Hang, size, price, and tag textile items, and prepare them for sale by loading them on Z-racks.
  • Set prices according to Goodwill standards for quality and product value, researching items online or using company tools and standards as needed.
  • Provide excellent customer service to staff and customers and answer product questions as needed.
  • Follow retail center policies and procedures.
  • Follow safety processes and procedures to help maintain a safe environment for employees and customers.
  • Cross-train in other departments and areas as required.
  • Maintain a clean and organized work area for safe and efficient workflow.
  • Perform additional responsibilities as required.

Benefits

  • Daily Pay access, a voluntary benefit allowing employees to access pay on their own schedule.
  • Eligible full-time employees in Retail and Sales/Operations may receive medical, dental, and vision coverage; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
  • Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Retirement plan contributions on a pre-tax or post-tax (Roth) basis; employees must be at least 18 to participate.
  • Public Service Loan Forgiveness Program eligible employer.
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