Production Associate Softlines

Goodwill Industries of Southeastern Wisconsin, Inc.•Riverside, IL

About The Position

The Production Associate Softlines contributes to the Goodwill Mission by maximizing the value of donations. The role accurately sorts and prices apparel and linens, meeting individual production goals of 80 pieces per hour while following quality guidelines. The associate supports donor and customer satisfaction through professional, courteous service and helps maintain a clean, friendly, and safe store environment.

Requirements

Retail or production experience is preferred.
Ability to work a varied schedule and flexible hours.
Basic reading, writing, and math skills.
Ability to safely move throughout the property.
Ability to stand, bend, and reach for the duration of a shift.
Ability to lift, push, and pull at least 20 pounds.
Ability to grasp merchandise and visually observe merchandise.
Ability to hear and respond to the internal paging system and warning devices on custodial equipment and forklifts.

Nice To Haves

Retail or production experience.

Responsibilities

Distinguish between quality merchandise, recyclable salvage, and garbage.
Maintain product safety and recognize merchandise that is non-saleable under CPSC requirements.
Communicate issues with donated-product quality, low production inventory, supply needs, and process-improvement ideas to store management.
Use a pallet jack to retrieve product or remove salvage, dispose of garbage, and break down boxes when assistance is unavailable.
Place products and supplies in the correct areas according to store environment standards.
Meet individual hourly production goals and follow quality guidelines to maximize the value of donations.
Produce quality merchandise priced according to pricing guidelines.
Provide customer service by answering questions and alerting management when customers have concerns or need additional support.
Determine merchandise value based on quality, trends, brands, and price guides.
Operate equipment and machinery correctly, safely, and responsibly.
Maintain a clean, friendly, and safe store environment for internal and external customers.
Track personal production as directed.
Perform other duties as assigned.
Smile and greet customers and donors, and project a positive image of Goodwill through actions and appearance.
Maintain confidentiality of sales information and contribute as a productive, collaborative team member.