Product Specialist - Southern Alberta

AGCO

4d • Remote

About The Position

The Product Specialist supports customers and dealers across Southern Alberta, helping them maximize their experience with AGCO products, technology offerings, and services. The role provides customer service and education, supports product performance and efficiency, and works with dealers and peers to improve customer satisfaction. The individual must live in or relocate to Southern Alberta. Preferred locations are Calgary, Lethbridge, and Medicine Hat.

This is a designated remote role primarily performed from a home office, with in-person attendance when business needs require it.

Requirements

• High school diploma.
• At least 5 years of agricultural industry experience in sales, marketing, customer service, or technical support.
• Hands-on experience operating agricultural equipment.
• Strong knowledge of agricultural technology products.
• Must live in or relocate to Southern Alberta.

Nice To Haves

• Bachelor's degree in agriculture, business, marketing, engineering, finance, or a related field.
• Experience with dealer-based sales channels.
• Experience with Salesforce CRM and Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
• Strong agronomy knowledge.
• Strong communication skills.
• Experience with agricultural or industrial equipment and technology products.

Responsibilities

• Support customers and dealers in optimizing the performance and efficiency of products and technology offerings while providing an exceptional customer experience.
• Deliver education and training on products and technology offerings.
• Work collaboratively with peers and the dealer network to improve customer satisfaction.
• Assist with and execute product demonstrations, ensuring customers have an exceptional experience and get the most from products and services.
• Support dealers during customer visits to build relationships, collect voice-of-customer information, prospect, or qualify leads.
• Complete internal administrative tasks and reporting related to lead generation, training, and demonstrations.
• Coordinate, assist with, and help execute customer-oriented events, including clinics, trainings, farm shows, and dealer events.

Benefits

• Health care and wellness plans
• Dental and vision plans
• 401(k) Savings Plan with company match
• Employee Stock Purchase Plan with the ability for eligible employees to purchase AGCO stock at a discounted price
• Paid holidays and paid time off
• Health savings and flexible spending accounts
• Reimbursement for continuing education
• Life insurance and other supplemental insurance plans

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED