Product Specialist
About The Position
Burtness Automotive Group is seeking a motivated, customer-focused Product Specialist for its Orfordville team. The role helps customers find vehicles that fit their needs through friendly, professional assistance, product education, demonstrations, and test drives, without high-pressure sales tactics. The Product Specialist builds customer relationships before and after a sale, works with management and the F&I team to support smooth transactions, follows up to encourage satisfaction and repeat business, and maintains accurate customer and sales documentation. Training is provided, and prior sales experience is not required.
Requirements
- Strong communication and people skills.
- A positive attitude and willingness to learn.
- Valid driver’s license and acceptable driving record.
- Ability to work a flexible schedule, including some evenings and Saturdays.
Nice To Haves
- Customer service experience is a plus.
Responsibilities
- Assist customers through the vehicle-buying process in a friendly, professional manner.
- Educate customers on vehicle features, technology, and benefits.
- Conduct vehicle demonstrations and test drives.
- Build long-term relationships with customers before and after the sale.
- Work closely with management and the F&I team to ensure a smooth transaction.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Maintain accurate customer and sales documentation.
Benefits
- Competitive pay with commission-based earning potential.
- Health insurance with an employer contribution.
- Paid time off.
- Employer-paid life insurance.
- Short-term and long-term disability coverage options.
- 401(k) with employer match.
- Ongoing training and career development.
- A supportive, team-oriented, family-owned work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
