Appliance Sales

BrandsMart • Stockbridge, GA

1d

About The Position

The Product Specialist in the Appliances department greets customers and provides information about products and services offered by BrandsMart USA and BrandsMart Service Company. The role sells merchandise and accurately explains and sells extended service plans to meet customer needs. The specialist develops knowledge of assigned products and competitors, maintains the selling area and displays, assists with physical inventories, and may complete competitor shopping reports as requested by store management.

Requirements

• At least three years of prior retail industry experience, preferably in a customer-contact role.
• Education and experience equivalent to high school or college graduation, or another combination of education, training, and experience that provides the knowledge, skills, and abilities to perform the role.
• Read English, or another language required at a specific location, well enough to understand invoices, repair orders, requests, and similar materials.
• Basic English writing skills for orders, intercompany and faxed requests, and other correspondence.
• Spoken fluency in English, or another language required at a specific location, sufficient to communicate with customers and understand their responses.
• Basic arithmetic skills, including multiplication, addition, subtraction, and division, to verify merchandise amounts, costs, and quantities.
• Ability occasionally to grasp, lift, or otherwise move goods weighing up to 25 pounds.
• Manual dexterity in at least one hand to operate computer terminals and other electronic equipment and complete paperwork.
• Typing speed of at least 20 words per minute with no errors.

Nice To Haves

• Fluency in another language may be required for a specific location where it is necessary.
• Current BrandsMart USA employees will be given preference.

Responsibilities

• Greet customers and provide information about products and services.
• Sell merchandise according to the Company’s current pricing policy.
• Sell and accurately explain BrandsMart USA service contracts, ensuring they are correctly added to sales invoices.
• Maintain product knowledge in the assigned department, including attending company- and manufacturer-sponsored training sessions.
• Stay informed about competitors, including their policies, prices, and product assortment.
• Complete shopping reports on assigned competitors when required by store management.
• Take physical inventories as required by BrandsMart USA.
• Clean and maintain the selling area or counter using basic cleaning supplies.
• Assist with changing, arranging, or straightening selling displays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED