Appliance Sales

Talent Acquisition/Human Resources, The Aaron's Family of Companies•Stockbridge, GA

About The Position

BrandsMart USA is hiring a Product Specialist -Appliances to serve customers in its retail environment. The role involves greeting customers, providing information about BrandsMart USA and BrandsMart Service Company products and services, and selling merchandise and extended service plans in accordance with company policies and customer needs. The specialist is expected to continually build product and competitor knowledge, maintain displays and the selling area, assist with physical inventories, and complete shopping reports when assigned.

Requirements

At least three years of prior retail industry experience, preferably in a customer-contact role.
Education and experience equivalent to high school or college graduation, or another combination of education, training, or experience that provides the knowledge, skills, and abilities needed to perform the job.
Ability to read English, or another language required at a specific location, sufficiently to understand invoices, repair orders, faxed requests, and similar written materials.
Basic English writing skills, or equivalent language skills required at a specific location, for orders, requests, and other correspondence.
Spoken fluency in English, or another language required at a specific location, sufficient to communicate with customers and understand their responses.
Basic math skills, including multiplication, addition, subtraction, and division, to verify merchandise amounts, costs, and quantities.
Ability to occasionally grasp, lift, or otherwise move goods weighing up to 25 pounds.
Manual dexterity in at least one hand to operate computer terminals and other electronic equipment and complete paperwork.
Minimum typing speed of 20 words per minute with no errors.

Nice To Haves

Current BrandsMart USA employees will be given preference.

Responsibilities

Greet customers and provide information about products and services offered by BrandsMart USA and BrandsMart Service Company.
Sell company merchandise in accordance with current pricing policies.
Sell and accurately explain BrandsMart USA service contracts, ensuring contracts are correctly added to sales invoices.
Maintain product knowledge in the assigned department, including attending company- and manufacturer-sponsored training.
Stay informed about competitors, their policies, prices, and product assortments; complete shopping reports on assigned competitors when required by store management.
Take physical inventories as required.
Clean and maintain the selling area or counter using basic cleaning supplies.
Assist with changing, arranging, or straightening selling displays.