Product Specialist II

Mouser • Mansfield, TX

7d

About The Position

The Product Specialist II supports Supplier Management in meeting supplier, business, and customer needs and serves as a point of contact for suppliers. The role helps implement inventory, product selection, marketing, and pricing strategies, and supports achievement of revenue, customer, and product goals for assigned suppliers. It also supports the flow of suppliers’ new products and technologies and maintains the accuracy and completeness of supplier product information in company systems and databases.

The specialist responds promptly to Mouser teams and departments with decisive, customer-focused solutions. Working within a Supplier Management Team, the role coordinates supplier-related activities with suppliers and functional teams throughout Mouser, using effective communication, project, and time management skills. The specialist stays current with relevant policies, procedures, and processes and performs other duties as assigned by management.

Requirements

• Demonstrated proficiency in the accountabilities, competencies, and skills of the Product Specialist role.
• Ability to complete tasks independently and interact with suppliers.
• Ability to discern issues and coordinate appropriate escalation for resolution.
• Excellent verbal and non-verbal communication skills, including the ability to interact with suppliers at all levels.
• At least 2 years of relevant experience, such as Buyer, CSA, CSR, Technical Support, or Product Specialist in a related industry, with a demonstrated history of successful performance; internal candidates may combine internal and external experience.
• Working knowledge of purchasing, inventory management, and internal company systems.
• Strong customer service orientation and ability to work with a sense of urgency.
• Ability to put the team first, offer help, write clearly, apply functional expertise, offer practical solutions, maintain documentation, manage multiple tasks, cope with uncertainty, strive for achievement, and take action.

Nice To Haves

• Bachelor’s degree in a business discipline preferred.
• Intermediate Excel skills preferred.

Responsibilities

• Support Supplier Management in fulfilling supplier, business, and customer needs and act as a point of contact for suppliers.
• Assist with implementing inventory, product selection, marketing, and pricing strategies for assigned suppliers.
• Assist with achieving revenue, customer, and product goals for assigned suppliers.
• Support Supplier Management with the flow of suppliers’ new products and technologies.
• Verify and maintain accurate, comprehensive, and current supplier product information in systems and databases, including descriptions, template locations, parametric information, ordering information, and delivery information.
• Respond promptly to Mouser teams and departments with decisive, customer-focused solutions.
• Coordinate supplier and cross-functional activities as part of a Supplier Management Team, applying effective communication, project, and time management skills.
• Remain up to date with policies, procedures, and processes.
• Perform other tasks, duties, and responsibilities assigned by management.

Benefits

• Competitive pay and benefits
• Business casual dress environment
• State-of-the-art facility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed