Product Specialist II

Mouser • Mansfield, TX

5d

About The Position

The Product Specialist II supports Supplier Management in meeting supplier, business, and customer needs and serves as a point of contact for suppliers. The role assists with implementing inventory, product selection, marketing, and pricing strategies and helps achieve revenue, customer, and product goals for assigned suppliers. It also supports the introduction of suppliers’ new products and technologies and helps maintain accurate, comprehensive, and current product information in company systems and databases.

The Product Specialist II responds promptly to Mouser teams and departments with customer-focused solutions and works within a Supplier Management Team, coordinating with suppliers and functional teams across Mouser. The role requires effective communication, project, and time management, and keeping current with policies, procedures, and processes. Other duties may be assigned by management.

Requirements

• Working knowledge of purchasing, inventory management, and internal company systems.
• Strong customer service orientation and ability to work with a sense of urgency.
• Demonstrated ability to put the team first, offer help, write clearly, apply functional expertise, offer practical solutions, maintain documentation, manage multiple tasks, cope with uncertainty, strive for achievement, and take action.
• Proficiency in the accountability, competencies, and skills of the Product Specialist role.
• Ability to work independently on tasks and interact with suppliers.
• Ability to discern issues and coordinate appropriate escalation for resolution.
• Excellent verbal and non-verbal communication skills, including the ability to interact with suppliers at all levels.
• At least 2 years of applicable experience, such as Buyer, CSA, CSR, Technical Support, or Product Specialist in a related industry, with a demonstrated history of successful performance.
• For internal candidates, experience may be a combination of internal and external experience.

Nice To Haves

• Bachelor’s degree in a business discipline preferred.
• Intermediate Excel skills preferred.

Responsibilities

• Support Supplier Management in meeting supplier, business, and customer needs and serve as a point of contact for suppliers.
• Assist with or work with Supplier Management to implement inventory, product selection, marketing, and pricing strategies for assigned suppliers.
• Assist with or work with Supplier Management to achieve revenue, customer, and product goals for assigned suppliers.
• Support the flow of suppliers’ new products and technologies.
• Verify and maintain data integrity by ensuring systems and databases contain accurate, comprehensive, and current product information, including descriptions, template locations, parametric information, and ordering and delivery information.
• Respond promptly to Mouser teams and departments with decisive, customer-focused solutions.
• Support supplier activities and coordinate with functional teams throughout Mouser as part of a Supplier Management Team.
• Remain up to date with policies, procedures, and processes.
• Perform other tasks, duties, and responsibilities assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed