Product Partner Manager, Scaled
About The Position
Figma is hiring a Product Partner Manager for its Business Development & Partnerships team. The role shapes how Figma engages and supports its growing community of technology partners by managing relationships through scalable programs that connect partners with the appropriate teams across product, marketing, enablement, and operations. The position combines partner management and program management to build repeatable processes that support partner success, ecosystem innovation, and value for Figma users. The role is full-time and can be based at a U.S. hub or remotely in the United States.
Requirements
- At least 5 years of experience at a SaaS or technology company, including at least 2 years in partnerships, ecosystem programs, partner enablement, or a technical customer-facing role.
- Strong written and verbal communication skills, including the ability to explain business and technical concepts to diverse audiences clearly and warmly.
- Experience collaborating across technical and non-technical teams, such as product, marketing, sales, and operations.
- Demonstrated ability to plan, coordinate, and prioritize multiple projects simultaneously.
- Operational excellence, including an interest in improving processes, building templates, and creating scalable systems.
- Ability to balance the needs of the business, partners, and customers.
Nice To Haves
- Experience supporting developer or technology partner ecosystems, such as app marketplaces, integrations, or API programs.
- A background in or passion for design tools, developer platforms, or SaaS ecosystems.
- Experience managing communications or enablement at scale, such as newsletters, webinars, or resource hubs.
Responsibilities
- Design and operate the scaled partner program, creating repeatable blueprints and operational frameworks to drive growth with and through product partners.
- Manage and support a portfolio of approximately 50 technology partners through scalable engagement programs.
- Act as the primary contact for partner inquiries, triaging questions and connecting partners with internal teams across product, marketing, operations, and enablement.
- Develop and operationalize scalable partner communications and resources, including newsletters, FAQs, and enablement materials, to keep partners informed about Figma’s product roadmap and priorities.
- Coordinate with product, marketing, and events teams to feature partners across the Figma ecosystem, including Config and Figma Community initiatives.
- Measure and improve partner engagement, satisfaction, and program health by establishing repeatable processes and clear success metrics.
- Experiment with and iterate on programs that help developers and integration partners build on Figma.
- Represent partner and user needs internally while balancing business impact and customer experience.
Benefits
- Equity
- Health coverage
- Dental coverage
- Vision coverage
- Retirement benefits with company contributions
- Parental leave and reproductive or family planning support
- Mental health and wellness benefits
- Paid time off, including employer-provided flexible PTO for eligible exempt employees
- Paid sick leave and holidays
- Company recharge days may be available
- Cell phone and home internet reimbursements may be available
- Lifestyle spending accounts may be available
- Annual bonus plan for eligible non-sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
