Product Operations Coordinator

Carhartt•Detroit, MI

3d•Onsite

About The Position

The Product Operations Coordinator supports Wylie Welling’s Detroit-based product team across sourcing, inventory, and product development. The role primarily supports the Product Sourcing Lead in preparing one-of-one products for launches and may also contribute to in-house product development as the business grows. Its goal is to reduce operational bottlenecks and help products move efficiently through each stage of the business. Typical work includes receiving and logging shipments, conducting cycle counts and investigating discrepancies, transporting goods to and from vendor locations, preparing garments for ecommerce photography and photoshoots, transferring inventory for the retail store, and maintaining team trackers and status reports. The position is onsite and includes regular local travel to vendors, the studio, and retail locations. It is not remote or hybrid. Wylie Welling is a tobacco-free workplace.

Requirements

High school diploma or GED.
At least 2 years of hands-on experience managing physical products, such as product development or inventory support.
Strong process development and process management skills, including the ability to establish, document, and continuously improve workflows.
Excellent attention to detail and commitment to accurate, high-quality work.
Strong verbal and written communication and interpersonal skills for cross-functional work.
Strong time-management skills and ability to work independently or as part of a team.
Deep experience with Microsoft Suite, including Excel, Outlook, PowerPoint, and OneDrive/SharePoint.
Demonstrated accountability, reliability, and ownership in managing responsibilities and commitments.
Ability to manage multiple projects in a fast-paced, evolving, collaborative environment with shifting priorities.
Self-starter who enjoys solving problems.
Valid driver’s license and reliable transportation; willingness to use a personal vehicle for work tasks.
Comfortable lifting and moving inventory throughout the day, up to 30 pounds.
Ability to work onsite and travel locally to vendors, the studio, and retail locations.

Nice To Haves

College degree preferred.
Prior experience navigating Shopify or a similar ecommerce tool.

Responsibilities

Coordinate and track merchandise moving into and out of the office, including movement for sanitation and product-care processes and to repair or restoration partners.
Enter accurate one-of-one garment details, including tag size, color, country of origin, fiber content, measurements, and condition.
Pick up incoming shipments within metro Detroit.
Manage inbound and outbound inventory, including tracking numbers, costs, receipts, inventory verification, intake logs, and status communication across processing stages.
Assign and apply barcodes and hang tags to all SKUs.
Conduct cycle counts and inventory audits, and investigate and resolve discrepancies.
Support fulfillment and operational projects as needed.
Maintain inventory spreadsheets, calendars, and trackers, including manual data entry.
Help develop and maintain operational SOPs and workflows.
Manage and transport inventory between warehouse, studio, ecommerce, and retail locations as needed.
Assist the Product Sourcing Lead with supplier development communication and help ensure samples arrive on schedule and meet quality standards.
Manage the sample process, including library intake, labeling, tracking, storage, recording sample comments, and communicating lead times.
Maintain calendars for development and production milestones and flag delays to stakeholders.
Collaborate with the team to find answers and troubleshoot issues.
Steam garments and prepare products for photography.
Assist with in-studio photoshoots, including preparing products, helping with flat lays, and organizing studio styling inventory.