Product Manager

Sage • Washington, DC

13d • $79,000 - $90,000

About The Position

As a Product Manager on the US College Product Management team within Digital Learning Solutions, you will lead initiatives that support Sage’s strategy to accelerate, experiment, and deliver new digital solutions in the US College space. You will use a detail-oriented, data-driven, evidence-based approach and work with customers and internal teams—including Product Managers, Engineers, and other stakeholders—to research, develop, launch, manage, and maintain product features. The role calls for customer-first problem solving, leadership in requirements gathering and product development, and a collaborative, curious, and creative approach to improving customer experience and internal efficiency.

You will manage new product development and assessment, coordinate cross-functional work, guide roadmaps and backlogs, and define technical requirements. You will engage customers and the wider market through research, usability testing, and competitive analysis. You will also partner with editorial colleagues on digital content and workflows, lead project management and implementation processes, and provide product updates, usage analysis, competitive information, and enhancement plans to relevant teams and partners.

Sage offers hybrid or remote work depending on the role. The company describes a competitive benefits package, including PPO medical, dental, and vision coverage, a 401(k) match, financial support for bachelor's and graduate-level degree programs, and learning opportunities for personal interest.

Requirements

• Microsoft Office knowledge, including Microsoft Word, Excel, and PowerPoint (required).
• Project management expertise.
• Experience working in a product management or product owner role, preferably using Scrum or another Agile framework.
• Experience developing online products, including eBooks and courseware.
• Familiarity with college products and business models.
• Experience leading major projects within a publishing organization.

Nice To Haves

• Scrum Master and/or Scrum Product Owner certification.
• Experience with JIRA and Confluence.

Responsibilities

• Lead business decisions and coordinate market research and cross-functional consultation for new product development.
• Manage project planning for new product development across Sage business units, keeping projects on schedule and within budget.
• Collaborate with other Product Managers on product roadmap strategy and backlog prioritization.
• Perform User Acceptance Testing on new functionality before live releases and sign off on completed development work.
• Assess new product ideas by participating in market research, developing business requirements, and recommending an approach appropriate to the risk and investment required.
• Maintain communication and alignment with College Marketing, Sales, Acquisitions, and Content Development teams, while engaging customers and the wider market to understand their needs and perspectives.
• Collect and test product and enhancement ideas, conduct usability testing, and research competitors.
• Establish routines for monitoring market trends and assessing and refining products; engage end users and buyers, market research, and usability testing for products with major investment.
• Define technical requirements, develop wireframes and prototypes where appropriate, and conduct user testing with editorial teams, technology teams, and external partners.
• Work with editorial colleagues to define and refine digital product content requirements and supervise Sage College digital content execution.
• Streamline workflows, standardize content, and automate time-consuming tasks to support a digital-first workflow.
• Establish and lead meetings, set agendas, frame discussions, and follow up on agreed actions.
• Gather requirements and create user stories and acceptance criteria for development work.
• Collaborate with project teams, review meeting structures for efficient use of time, and maintain project plans and documentation, including requirements, user stories, and prototypes.
• Provide clear accountability for results.
• Refine implementation workflows and processes for internal-user and support-staff training, customer and student registration and activation, and LMS integration.
• Establish business-as-usual implementation procedures with Sales and Technical Support, and improve implementation over time based on user feedback and data analysis.
• Provide product updates, presentations, and reports to relevant teams and partners, including usage analysis, competitive information, and enhancement plans.

Benefits

• Competitive PPO medical, dental, and vision benefits, with Sage covering most premium costs.
• Company-sponsored anniversary trip every five years.
• 401(k) matching program of 100% up to 5% of pay.
• Financial support for bachelor's- and graduate-level degree programs.
• Learning opportunities for personal interest.
• Other meaningful benefits; details are available from a recruiter during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed