Product Manager

Rex Software

1d

About The Position

The Product Manager, Rex Cirrus8 owns product strategy, roadmap and delivery across three commercially significant workstreams: AI Lease Ingestion, Payment Runs and Quick Payments, and Email Communications. Cirrus8 supports commercial property managers and finance teams in managing leases, payments and owner communications. The role translates customer insight into clear requirements and sequenced delivery in close partnership with engineering, design and customer-facing teams.

The position suits a product manager with a strong product or UX design background. It combines product ownership with UX judgment to improve experience quality, inform design decisions and provide cross-functional design leadership.

The Product Manager defines roadmaps and product requirements, leads discovery, prioritises backlogs, and monitors customer and product outcomes. They work within an agile, OKR-driven environment and contribute design expertise through prototyping, experience definition and Rexlabs Design System contributions where needed. Success includes trusted AI-assisted lease ingestion, safer and more consolidated payment workflows, a smooth transition to the new email communications architecture, and measurable improvements in customer outcomes.

Requirements

• Proven experience as a product manager in a B2B SaaS environment, owning roadmaps and backlogs for complex workflows.
• A background in product or UX design, with demonstrated use of design thinking, prototyping and experience definition in product decisions.
• Experience writing product requirements, user stories and acceptance criteria for engineering teams in an agile delivery model.
• Strong discovery skills, including user interviews, contextual inquiry and workflow analysis.
• Comfort working with OKRs and using data and customer feedback to guide prioritisation.
• Excellent communication, facilitation and stakeholder management skills across product, engineering and customer-facing teams.

Nice To Haves

• Experience with financially sensitive workflows such as payments, billing or reconciliation.
• Experience shaping AI-assisted or automation features, including accuracy thresholds and human review flows.
• Familiarity with commercial property management or proptech.

Responsibilities

• Own the roadmap for AI lease ingestion, from data extraction through property manager review, confirmation and downstream workflow automation.
• Lead discovery with property managers to identify critical lease data, common errors and trust thresholds for AI-assisted capture.
• Work with engineering to shape structured lease data models that support automated workflows and date-based reminders.
• Define requirements and acceptance criteria for AI extraction accuracy, review interfaces and correction flows; prioritise trade-offs among speed, accuracy and user control.
• Apply design thinking to make AI review experiences trustworthy and easy to use.
• Own the Payment Runs and Quick Payments roadmap and define a direction toward a unified, reliable and automated payment experience.
• Conduct stakeholder discovery with property managers and finance users about payment pain points, failure modes and safeguards.
• Define requirements for a consolidated Quick Payment flow and drive safe-by-default payment controls, including protection against management fees being inadvertently excluded at month end.
• Own the product vision for automated post-payment processes, including bank file generation, financial approver workflows and owner communications.
• Manage backlog and sprint priorities across payment work, balancing complexity, risk and incremental value.
• Lead the email communications workstream with the Automation and Communication Centre team; define how email evolves under the new communications architecture and manage the transition plan.
• Own the product vision for the new email experience, including configuration, template management, delivery and tracking.
• Sequence work across multiple teams to maintain coherent delivery and a consistent user experience.
• Coordinate with support and customer-facing teams on rollout, documentation and adoption of email capabilities.
• Own product strategy, roadmap and backlog across the three focus areas, prioritising based on customer value, technical feasibility and business impact.
• Develop clear problem statements and opportunity briefs before committing to solutions, and contribute evidence-based input to broader product strategy and roadmap discussions.
• Monitor product performance and customer outcomes after delivery, using data and qualitative feedback to guide iteration.
• Lead discovery activities such as user interviews, contextual inquiries and workflow analysis; synthesise findings into requirements, user stories and acceptance criteria.
• Maintain domain knowledge of commercial property management and customer business workflows.
• Partner with engineering leads to drive delivery, manage trade-offs and clarify team priorities.
• Facilitate workshops and working sessions across product, engineering and customer-facing teams.
• Define complex product behaviours, edge cases and acceptance criteria, iterating with engineering toward robust outcomes.
• Participate in sprint ceremonies and contribute to team health and velocity in an agile, OKR-driven environment.
• Apply UX and design expertise to product decisions; lead or contribute to prototyping and experience definition where needed to resolve ambiguity or reduce delivery risk.
• Contribute patterns or components to the Rexlabs Design System when required by the workstreams.
• Provide design guidance to support and marketing teams on feature rollout and adoption.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed