Product Manager (Remote)
About The Position
The Product Manager develops and owns execution of the product roadmap for an assigned product area, creating customer- and colleague-centric experiences and features that grow the customer base, drive engagement, and improve the site and store experience. The role collaborates with design, engineering, analytics, business partners, and other product managers throughout the product lifecycle, from ideation through execution, in an agile environment focused on continuous improvement. The Product Manager aligns product work with business goals and strategy, defines product and user requirements, manages a prioritized backlog, and partners with scrum teams to deliver features. The role establishes success measures and runs experiments to improve conversion, engagement, loyalty, and colleague adoption. It also communicates product vision, roadmap, and progress across Macy’s and fosters respectful, authentic relationships with colleagues, customers, and communities.
Requirements
- Bachelor’s degree or equivalent work experience in a related field.
- Previous work experience related to product strategy, product management, design, engineering, site merchandising, or management consulting is required; retail or e-commerce experience is preferred.
- Ability to define, maintain, and execute product roadmaps aligned with business goals, strategy, and KPIs.
- Ability to understand customer and colleague needs and behaviors and translate insights into intuitive experiences.
- Analytical and first-principles problem-solving skills, including defining success metrics, running experiments, interpreting data, and applying insights.
- Ability to lead through influence and collaborate across design, engineering, analytics, and business partners throughout the product lifecycle.
- Experience managing backlogs, grooming user stories, partnering with scrum teams, and delivering outcomes in an agile environment.
- Understanding of retail and e-commerce economics and business strategy frameworks.
- Working knowledge of technical concepts, agile methodologies, and modern product development practices.
- Ability to stay aware of emerging technologies and apply them to differentiated, scalable store experiences.
- Strong written and verbal communication skills, including the ability to articulate product vision, progress, and trade-offs to partners and senior leaders.
- Curiosity, adaptability, and a commitment to continuous learning and improvement.
- Ability to perform essential job functions involving communication, collaboration, office and computer systems, access and review of written and electronic information, and movement within the work environment to interact with workplace materials.
- Ability to work a flexible schedule based on department and company needs.
Nice To Haves
- Retail or e-commerce company experience.
Responsibilities
- Develop and maintain a product roadmap aligned with business goals and product strategy, delivering milestones and achieving defined KPIs.
- Communicate product vision, roadmap, and progress to partners across Macy’s.
- Identify and prioritize opportunities to improve customer and colleague experiences through collaboration, data analysis, and understanding their needs.
- Define product and customer/colleague experiences through clear, detailed, timely artifacts, including product requirements and user stories.
- Collaborate with design, engineering, analytics, and other product managers to design, build, and launch features that drive growth and engagement.
- Maintain a healthy, prioritized backlog of well-groomed, insight-driven user stories.
- Partner with engineering scrum teams and technical leads to refine requirements that support simple, intuitive user experiences.
- Define success metrics, ramp plans, and measurement criteria.
- Design and run experiments to test hypotheses and identify solutions that improve conversion, engagement, customer loyalty, and colleague adoption.
- Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
