Product Manager (Remote)

Macy's • Mason, OH

3d • $81,100 - $135,000 • Remote

About The Position

The Product Manager develops customer- and colleague-centric experiences and features intended to grow the customer base, increase user engagement, and improve the site and store experience. The role develops and owns execution of the roadmap for an assigned product area, working with design, engineering, analytics, and business partners throughout the product lifecycle, from ideation through execution. It operates in an agile environment focused on continuous improvement and creating memorable, loyalty-building experiences for Macy’s customers and colleagues.

Requirements

• Bachelor’s degree or equivalent work experience in a related field.
• Previous work experience related to product strategy, product management, design, engineering, site merchandising, or management consulting is required; retail or e-commerce company experience is preferred.
• Proven ability to define, maintain, and execute product roadmaps aligned with business goals, product strategy, and KPIs, with measurable customer and commercial impact.
• Ability to understand customer and colleague needs and behaviors and translate insights into intuitive, efficient experiences that improve engagement and satisfaction.
• Strong analytical and first-principles problem-solving skills, including defining success metrics, running experiments, interpreting data, and applying insights to optimize conversion, engagement, and retention.
• Ability to lead through influence and collaborate with design, engineering, analytics, and business partners across the product lifecycle.
• Experience managing backlogs, grooming user stories, partnering with scrum teams, and delivering outcomes in an agile, fast-paced environment.
• Understanding of retail and e-commerce economics and business strategy frameworks, and ability to balance customer value with commercial outcomes.
• Working knowledge of technical concepts, agile methodologies, and modern product development practices.
• Ability to communicate product vision, progress, and trade-offs clearly to cross-functional partners and senior leaders.
• Curiosity, adaptability, and commitment to continuous learning and improvement.
• Ability to perform essential job functions involving communication, collaboration, office and computer systems, access to written and electronic information, and movement within the work environment to interact with workplace materials.
• Ability to work a flexible schedule based on department and company needs.

Nice To Haves

• Experience in a retail or e-commerce company.
• Awareness of emerging technologies and ability to leverage them to build differentiated, scalable store experiences.

Responsibilities

• Develop and maintain a product roadmap aligned with business goals and product strategy, delivering milestones and achieving defined KPIs.
• Communicate product vision, roadmap, and progress to partners across Macy’s.
• Identify and prioritize opportunities to improve customer and colleague experiences through cross-functional collaboration, data analysis, and understanding of their needs.
• Define product and customer or colleague experiences through clear, detailed, timely artifacts, including product requirements and user stories.
• Collaborate with design, engineering, analytics, and other product managers to design, build, and launch features that drive growth and engagement.
• Maintain a healthy, prioritized backlog of well-groomed, insight-driven user stories.
• Partner with engineering scrum teams and technical leads to refine requirements that support simple, intuitive user experiences.
• Define success metrics, ramp plans, and measurement criteria.
• Design and run experiments to test hypotheses and identify solutions that improve conversion, engagement, customer loyalty, and colleague adoption.
• Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level