Senior Product Manager - Remote

UnitedHealth Group•Minnetonka, MN

3d•$112,700 - $193,200•Remote

About The Position

The Senior Product Manager represents Optum and its departments in customer and community-facing work and leads behavioral health benefit management for Minnesota Medicaid. The role oversees compliance with Medicaid contracts and state benefit requirements, stays current on Minnesota Department of Human Services benefit and process changes, and ensures changes are implemented. It also tracks state legislative and federal changes affecting Medicaid and Minnesota DSNP lines of business and leads efforts to ensure compliance with state laws. The position leads Minnesota DHS annual contract reviews and implementation of resulting changes; supports contract reviews, reporting requirements, claims inquiries, and audits; and interfaces with payer performance, behavioral health operations, ECS, and other internal teams. It participates in strategic initiatives and program planning, collaborates with client/account management, network management, product sales, product/solutions teams, and the client on renewals and RFPs, and helps promote Medica and Medica Behavioral Health through coordinated marketing and participation in community and state meetings. As a product-management role, it manages a specific externally available, revenue-generating good or service across its full lifecycle, from strategy and design through development, management, and end of life. The role uses market insights to identify opportunities and adjust offerings, is accountable for product performance and portfolio competitiveness, and partners with stakeholders to define future product direction. The position reviews others’ work, develops innovative approaches, serves as an expert, and provides leadership and mentorship. The role is remote within the United States, but applicants must reside in Minnesota. Employees based in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Travel is required as needed.

Requirements

Current, independent, unrestricted Minnesota behavioral health license and 5+ years of experience.
Must be a licensed clinician.
Experience with and understanding of Minnesota’s behavioral health system, including mental health, alcohol and drug addictions, and developmental disabilities services.
Experience with managed care principles, models, and financing.
Experience in public-sector mental health or nonprofit community mental health, with extensive knowledge of Medicaid populations.
Experience building effective teams, facilitating collaboration, and growing and retaining talent.
Proficient data-analytics skills, including the ability to identify gaps and trends and develop mitigation strategies.
Computer proficiency, including Microsoft Word, Excel, PowerPoint, and Teams, and understanding of web-based applications.
Must reside in Minnesota.
Travel as needed.
Valid driver’s license and access to reliable transportation.
Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
Applicants must pass a drug test before beginning employment.

Responsibilities

Represent MBH and Optum departments in customer-facing work.
Lead behavioral health benefit management for Minnesota Medicaid.
Monitor Minnesota DHS benefit and process changes and ensure implementation.
Monitor Minnesota legislative and federal changes affecting Medicaid and Minnesota DSNP lines of business, and lead efforts to ensure compliance with state laws.
Lead the Minnesota DHS annual contract review and ensure resulting changes are implemented.
Interface with the Payer Performance Channel.
Interface with Behavioral Health Operations and ECS on reporting, work groups, ad hoc requests, and presentations.
Participate in strategic initiatives and program planning within Behavioral Health Operations related to Minnesota Medicaid.
Participate in the MBH Team leadership group.
Ensure compliance with Medicaid contracts and state benefit requirements.
Coordinate and collaborate with Client Management/Account Management, Network Management, and Product Sales.
Participate in strategic initiatives and program planning with Product/Solutions and the client, especially regarding contract renewals or RFPs.
Promote Medica and Medica Behavioral Health in the community through coordinated marketing efforts and attendance at community and state meetings.
Collaborate with Optum and Medica Compliance teams.
Support Minnesota Medicaid contract reviews, reporting requirements, claims inquiries, and audits.
Manage a revenue-generating product or service through its full lifecycle, including strategy, design, development, management, and end of life.
Use market insights to identify opportunities and adjust product offerings; deliver product performance and improve portfolio competitiveness.
Partner with internal and external stakeholders to define and drive future product direction.
Review the work of others, develop innovative approaches, serve as an expert, and provide leadership and mentorship.