Product Manager
About The Position
Forge is seeking an AI-forward Product Manager for Elastic, a global B2B eCommerce solution serving manufacturers and retailers. Reporting to the Director of Product, the Product Manager owns defined features and product initiatives from discovery through delivery. The role translates customer needs and business priorities into actionable requirements, uses data and feedback to inform decisions, and drives work forward with accountability for quality and outcomes. AI is a core part of the team’s work. The Product Manager uses AI tools to accelerate research, explore solutions, improve requirements, and raise work quality, applying sound judgment about where AI adds value.
Requirements
- Experience in Product Management, Associate Product Management, Business Analysis, or a related role; ideally in B2B, eCommerce, SaaS, or software.
- Experience translating customer or stakeholder feedback into product requirements and working closely with Design and Engineering.
- Familiarity with JIRA, Agile development practices, user stories, and product documentation.
- Exposure to product analytics, user research, or data-informed decision-making.
- Experience using AI tools to improve productivity, research, problem-solving, or work quality.
- Strong ownership and accountability, with the ability to drive work independently without constant direction.
- Analytical and critical thinking skills, including the ability to use data, customer feedback, and business context to inform decisions.
- Problem-solving skills, attention to detail, and sound judgment when balancing competing priorities.
- Ability to quickly understand complex business processes and customer needs in a B2B environment.
- Hands-on fluency with AI tools and a practical understanding of how to use them effectively and responsibly.
- Clear written and verbal communication; ability to collaborate across teams and translate complex problems into actionable requirements.
- Collaborative mindset, openness to feedback, and desire to continuously learn and improve.
Nice To Haves
- Working knowledge of wholesale selling processes or B2B commerce.
Responsibilities
- Own assigned features and product initiatives from problem discovery through development, release, and evaluation, ensuring alignment with product priorities and intended value.
- Meet with customers and users to gather feedback, understand pain points, and inform product decisions.
- Synthesize customer feedback, stakeholder input, and product usage data to identify opportunities, validate assumptions, and make recommendations.
- Translate customer needs and business priorities into JIRA epics, user stories, acceptance criteria, and product requirements.
- Partner with Product Design, Engineering, and QA to shape user experiences, refine solutions, resolve ambiguity, and deliver high-quality features.
- Manage and prioritize the product backlog for the assigned area, address blockers, communicate trade-offs, and follow through on commitments.
- Contribute ideas and recommendations to the vision and roadmap for the product area in alignment with the Director of Product.
- Use AI tools to improve research, analysis, ideation, documentation, and day-to-day product execution.
Benefits
- Unlimited vacation for exempt employees
- Flexible working locations
- 401(k) plan with company match
- Medical coverage
- Dental coverage
- Vision coverage
- Inclusive coverage provisions including transgender services and fertility benefits
- Parental and caregiver leave
- Dependent benefits
- Commuter benefits
- FSA benefits
- Professional development programs, such as Toastmasters
- Mental wellness tools
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
