Product Manager, Hardware

Formlabs•Somerville, MA

About The Position

Formlabs is seeking a Product Manager to define and drive new hardware products from concept through development, launch, and ongoing maintenance. The role works closely with Engineering and teams across the company to define product requirements, key features, user experience, and roadmaps. The Product Manager serves as a subject matter expert on customers, applications, the business, and technology, and acts as the voice of the customer while balancing customer satisfaction and business success. The role also contributes to product strategy and vision, identifies adjacent opportunities for Formlabs, and helps guide go-to-market and maintenance plans. The Product Manager monitors customer feedback, support, and analytics to plan product improvements and collaborates with product and engineering leadership to connect product-line strategies to the broader business strategy.

Requirements

Background in hardware engineering or physics.
Experience shipping software-enabled hardware products to customers, or the ability to explain why this experience is not necessary.
Experience as a product founder or leading products in a startup environment.
Ability to make data-driven decisions.
Strong written and verbal communication skills.
Process-oriented mindset.

Nice To Haves

Mechanical or electrical engineering degree.
MBA or experience in a consulting role.
Familiarity with manufacturing, regulatory, or product standards and compliance in healthcare, pharma, or life sciences.
Experience with 3D printing technologies and materials.

Responsibilities

Identify current and upcoming user needs and work with the team to develop product requirements and a roadmap that addresses them.
Prioritize product features and tasks using internal tools, and regularly track and review product direction and ongoing work.
Write clear, detailed product specifications.
Manage collaboration and communication with internal and external teams to help them work efficiently and access what they need.
Help guide go-to-market and maintenance plans through product launch and beyond.
Monitor feedback, support, and analytics, and plan product improvements.
Develop a deep understanding of customers, the business, competitors, and technology.
Work with product and engineering leadership to develop product-line strategy and vision and connect it to the wider business strategy.
Identify adjacent opportunities for Formlabs and propose products to address them.
Represent the voice of the customer while developing and launching products that support customer satisfaction and business goals.