Senior Product Manager, Hardware

Formlabs•Somerville, MA
•$150,000 - $200,000

About The Position

Formlabs is seeking a Senior Product Manager to define and drive new hardware products from initial requirements through development, launch, and ongoing maintenance. The role determines product features and user experience, develops product requirements and roadmaps, and ensures customer satisfaction and business success. The Product Manager serves as a subject matter expert on customers, applications, business, and technology, and as the voice of the customer. The Senior Product Manager partners closely with Engineering and product and engineering leadership, as well as internal and external teams. They help shape product strategy and vision, connect product plans to broader business strategy, identify adjacent opportunities, and guide go-to-market and post-launch improvement plans. The position also involves monitoring customer feedback, support, and analytics to inform product changes. Formlabs builds 3D printing tools and technology used by industry leaders worldwide. The company describes itself as a hands-on team of builders, engineers, and innovators focused on enabling people to design, prototype, and manufacture physical products.

Requirements

  • Hardware engineering or physics background.
  • Experience shipping software-enabled hardware products to customers, or the ability to explain why this experience is not necessary.
  • Experience as a product founder or leading products in a startup environment.
  • Ability to make data-driven decisions.
  • Clear written and oral communication skills.
  • Process-oriented mindset.

Nice To Haves

  • Mechanical or electrical engineering degree.
  • MBA or experience in a consulting role.
  • Familiarity with manufacturing, regulatory, or product standards and compliance in healthcare, pharma, or life sciences.
  • Experience with 3D printing technologies and materials.

Responsibilities

  • Identify current and upcoming user needs and work with the team to develop product requirements and a product roadmap.
  • Prioritize product features and tasks using internal tools, and frequently track and review product direction and current work.
  • Write clear, detailed product specifications.
  • Coordinate and communicate with internal and external teams so they have what they need to work efficiently.
  • Help guide go-to-market and maintenance plans through product launch and beyond.
  • Monitor feedback, support, and analytics, and plan product improvements.
  • Develop a deep understanding of customers, the business, competitors, and technology.
  • Work with product and engineering leadership to create a coherent product strategy and vision for product lines and connect it to the wider business strategy.
  • Identify adjacent opportunities for Formlabs and propose products to address them.
  • Represent the voice of the customer while developing and launching products that delight customers and support business goals.

Benefits

  • Equity program through RSUs.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) matching and access to financial advisors.
  • Paid parental leave of up to 16 weeks.
  • Tenure-based paid sabbatical leave of up to 6 weeks.
  • Flexible Out of Office Plan.
  • On-site parking and pre-tax commuter benefits.
  • On-site lunches, snacks, beverages, and treats.
  • Sponsored professional development opportunities.
  • Opt-in culture events.
  • Unlimited 3D prints.
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