Product Manager

Rosnet LLC•Kansas City, MO

16d•Hybrid

About The Position

This role drives execution of the Rosnet product strategy for their products and delivers high-value product enhancements to the market. This role blends deep, hands-on product ownership with a broader strategic lens, bridging day-to-day execution and long-term product direction in partnership with the Director of Product Management and VP of Product.

Requirements

Bachelor's degree in Business, Computer Science, or a related field.
7+ years of experience in a product role in B2B or B2E SaaS company of a similar size with at least two full years in a Product Owner or Product Manager role.
Proven experience in Agile environments, including managing backlogs and facilitating Agile ceremonies.
Familiarity with the software development life cycle (SDLC).
Experience using Jira, Confluence, or similar Agile project management tools.
SaaS or B2B software experience preferred; restaurant or foodservice technology experience a plus.
Demonstrable experience using LLMs and/or ML to solve problems.
Strong analytical and problem-solving skills to drive data-driven decision-making.
Exceptional leadership, communication, and stakeholder management abilities, with the credibility to mentor peers without formal authority.
Ability to balance strategic thinking with hands-on execution.
Demonstrated experience driving process improvement and fostering innovation.
Comfortable engaging directly with senior business stakeholders and clients.
Working knowledge of SaaS product architecture and how client-facing features connect to backend systems (enough to have informed conversations with Engineering, not to code).
Familiarity with the software development life cycle (SDLC), release management and product launch practices.
Comfort with product analytics tools (usage/adoption dashboards, A/B testing platforms) to support data-informed prioritization.
Understanding of API/integration concepts relevant to restaurant or foodservice technology (POS, back-office, data feeds) sufficient to scope feasibility with Engineering.
Ability to translate market research, client feedback, and usability findings into prioritized, actionable requirements.
Strong prioritization judgment, balancing multiple backlogs/products against sprint capacity and business impact.
Business-case thinking that connects product decisions to KPIs, revenue, retention, or cost-to-serve.
Competitive and market analysis skills to inform product positioning.
Root-cause and problem-diagnosis skills for client pain points (“jobs to be done” framing).
Comfort with basic financial/business metrics (e.g., reading cost-benefit tradeoffs), consistent with Rosnet's PE-backed environment.
Executive-level communication skills for presenting roadmap, KPIs, and tradeoffs to senior stakeholders and leadership.
Client-facing relationship management, including running discovery conversations and building trust directly with customers.
Cross-functional influence, aligning Engineering, Design, Sales, and Marketing without direct authority over those teams.
Facilitation skills for Agile ceremonies, backlog grooming, and release planning.
Conflict navigation and mediation across competing stakeholder priorities.
Must be authorized to work in the United States

Nice To Haves

Experience in the restaurant industry as a Manager, DM or above-store roles
Experience building software for parallel industries (hospitality, retail) in which clients and user’s primary role is outside of the software

Responsibilities

Rapidly becomes the internal expert on markets their products serve and how their products meet market needs.
Maintains expert-level knowledge of the competitive landscape.
Owns and manages a prioritized product backlog, ensuring alignment with sprint capacity and release timelines and Rosnet’s product vision.
Runs the day-to-day responsibilities of the Product role for sprint teams such as daily stand-ups and sprint review presentations.
Creates and implements enablement tools for cross-functional teams (GTM, support etc) to ensure product launches are smooth and impactful in the market.
Builds and refines their product vision and strategy in partnership with the Director of Product Management, ensuring alignment with the overall Rosnet product strategy and vision, company objectives and other product teams.
Drives strategic initiatives that advance company priorities, balancing long-term direction with day-to-day execution.
Contributes to pricing, packaging, and build-vs-buy decisions for owned products.
Models positive leadership through example and influence across teams, fostering a culture of collaboration, transparency, and continuous improvement.
Partners with Engineering Leads and Product Design to remove blockers and drive product delivery outcomes.
Collaborates and makes difficult decisions around scope, prioritization and clearly communicates changes to stakeholders.
Establishes strong partnerships with clients, contributing to an exceptional client experience.
Engages with the market directly to understand pain points, “jobs to be done,” and understand the highest-value opportunities for Rosnet.
Ensures stakeholder engagement and communication to maintain client alignment.
Champions user needs, integrating client feedback into the product roadmap.
Leverages market research, competitive analysis, and usability studies to shape product requirements.
Fosters a culture of experimentation and continuous improvement.
Owns product-specific KPIs and communicates progress and roadmap changes to stakeholders regularly.
Partners with the Director of Product Management to align roadmaps with business objectives.
Partners with Marketing and Sales to ensure messaging and go-to-market efforts align with product capabilities and client needs.
Provides input on competitive positioning and go-to-market strategy alongside Sales & Marketing leadership.
Drives impactful product launches across teams.