Real Time Payments- Product Manager - Vice President

JPMorganChase•Jersey City, NJ

15h

About The Position

As a Product Manager Vice President within US Real Time Payments, you will help innovate product offerings and lead the end-to-end product life cycle. You will represent the voice of the customer and develop profitable products that deliver customer value. The role involves guiding product launches, gathering feedback, and supporting high-quality client experiences, with a focus on scalability, resiliency, and stability. You will work with client coverage and sales teams to understand client needs, develop product requirements and business cases, and support pricing and revenue-growth analysis. You will analyze product performance, contribute to governance forums, coordinate stakeholders across functions, and support client-facing and internal launch materials. You will also help oversee delivery of selected initiatives through launch and adoption, develop product strategy and vision, manage discovery and market research, maintain the product backlog, and track key success metrics.

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
Strong analytical and problem-solving skills, with the ability to translate data and market insight into clear recommendations.
Ability to develop business cases that include revenue, cost, and risk considerations to support prioritization decisions.
Strong written and verbal communication skills, including the ability to present to senior stakeholders and cross-functional partners.
Ability to manage multiple priorities and competing stakeholder needs in a fast-paced, evolving environment.
Proficiency in Microsoft Excel and PowerPoint and ability to build clear, data-driven materials for governance and leadership audiences.
Strong ownership mindset and ability to drive initiatives forward independently and proactively surface risks.
Comfort operating with ambiguity and structuring problems when full information may not be available.
Interest in building deep expertise in real-time payments, platform economics, and regulated financial services environments.

Nice To Haves

Demonstrated prior experience working in a highly matrixed, complex organization.
Client-oriented mindset and ability to translate client needs into scalable product solutions.
Experience in real-time payments, ACH, wires, cards, or broader transaction banking products.
Familiarity with Agile product delivery practices and working with Technology teams through the SDLC.
Experience preparing materials for senior governance forums or industry-facing engagements, such as conferences and client events.
Comfort with data analysis tools such as SQL and Tableau to support product and performance insights.
Bachelor's degree in Business, Finance, Economics, Information Systems, or a related discipline.

Responsibilities

Partner with client coverage and sales teams to understand client needs and translate them into product requirements and business cases.
Support pricing, commercial structuring, and revenue-growth analysis for new and existing product capabilities.
Analyze product performance, including volume, adoption, and revenue, to inform prioritization and identify improvement opportunities.
Support cross-functional governance forums with clear materials, data, and recommendations.
Help manage stakeholder alignment across Product, Technology, Operations, Sales, Legal, Compliance, and Risk.
Support development of client-facing materials for product launches, industry conferences, and internal enablement.
Support end-to-end delivery oversight for select initiatives, partnering with delivery and technology teams through launch and adoption.
Develop product strategy and vision that deliver value to customers.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
Build the framework and track product success metrics, including cost, features and functionality, risk posture, and reliability.