Real Time Payments- Product Manager - Vice President

JPMorgan Chase & Co.•Jersey City, NJ
•$133,000 - $215,000

About The Position

As a Product Manager Vice President within US Real Time Payments, you will help innovate product offerings and lead the end-to-end product life cycle. You will act as the voice of the customer and develop profitable products that deliver customer value. You will guide product launches, gather feedback, and help ensure high-quality client experiences, with a focus on scalability, resiliency, and stability. The role works closely with cross-functional teams to deliver products that meet customer expectations. You will partner with client coverage and sales teams to understand client needs, support commercial and pricing analysis, assess product performance, and contribute to governance and stakeholder alignment. You will also help oversee delivery of selected initiatives through launch and adoption. The position develops product strategy and vision, leads discovery and market research, manages the product backlog, and establishes and tracks success metrics such as cost, features, risk posture, and reliability.

Requirements

  • At least 5 years of experience or equivalent expertise in product management or a relevant domain area.
  • Advanced knowledge of the product development life cycle, design, and data analytics.
  • Ability to lead product life-cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
  • Strong analytical and problem-solving skills, including translating data and market insight into clear recommendations.
  • Ability to develop business cases that account for revenue, cost, and risk to support prioritization decisions.
  • Strong written and verbal communication skills, including presenting to senior stakeholders and cross-functional partners.
  • Ability to manage multiple priorities and competing stakeholder needs in a fast-paced, evolving environment.
  • Proficiency in Microsoft Excel and PowerPoint and ability to build clear, data-driven materials for governance and leadership audiences.
  • Strong ownership mindset and ability to drive initiatives independently and proactively surface risks.
  • Comfort operating with ambiguity and structuring problems when full information is unavailable.
  • Interest in building expertise in real-time payments, platform economics, and regulated financial services environments.

Nice To Haves

  • Prior experience working in a highly matrixed, complex organization.
  • Client-oriented mindset and ability to translate client needs into scalable product solutions.
  • Experience in real-time payments, ACH, wires, cards, or broader transaction banking products.
  • Familiarity with Agile product delivery practices and working with Technology teams through the SDLC.
  • Experience preparing materials for senior governance forums or industry-facing engagements, such as conferences or client events.
  • Comfort with data analysis tools such as SQL and Tableau to support product and performance insights.
  • Bachelor's degree in Business, Finance, Economics, Information Systems, or a related discipline.

Responsibilities

  • Partner with client coverage and sales teams to understand client needs and translate them into product requirements and business cases.
  • Support pricing, commercial structuring, and revenue-growth analysis for new and existing product capabilities.
  • Analyze product performance, including volume, adoption, and revenue, to inform prioritization and identify opportunities for improvement.
  • Support cross-functional governance forums with clear materials, data, and recommendations.
  • Help manage stakeholder alignment across Product, Technology, Operations, Sales, Legal, Compliance, and Risk.
  • Support development of client-facing materials for product launches, industry conferences, and internal enablement.
  • Support end-to-end delivery oversight for select initiatives, partnering with delivery and technology teams through launch and adoption.
  • Develop product strategy and vision that deliver value to customers.
  • Manage discovery efforts and market research to identify customer solutions and integrate them into the product roadmap.
  • Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
  • Build frameworks and track product success metrics, including cost, features and functionality, risk posture, and reliability.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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