Product Manager, Agent Governance

Hex•New York, NY

2d•$189,000 - $300,000

About The Position

Hex is hiring an experienced, customer-centric Product Manager for its Agent Governance organization. The role will shape how agentic analytics is deployed, governed, and observed, tackling core product and platform challenges with revenue impact. The Product Manager will lead a strategic product area, develop a coherent roadmap aligned with customer needs and Hex’s goals, and work with customer design partners and cross-functional teams to deliver and improve products.

Requirements

At least 7 years of hands-on experience in product management, software engineering, and/or solutions or sales engineering, working with identity, access control, or data governance for agents and/or enterprise customers.
Focus on outcomes over output and ability to make timely decisions with imperfect information, identify bottlenecks, and unblock work.
Ability to support and motivate a team to deliver high-quality products.
Customer-focused approach and ability to investigate underlying customer needs and workflows beyond surface-level feedback.
Experience building technical products and familiarity with core software development and agent architecture concepts.
Curiosity about AI innovation and willingness to continually develop technical knowledge.
Strong communication and influencing skills, including translating complex technical ideas into clear communications and compelling pitches for customers and go-to-market teams.

Responsibilities

Drive product discovery by identifying valuable problems, understanding customer needs and workflows, and tracking the competitive landscape, market trends, and AI innovation.
Align product vision and strategy for a strategic pillar within the Agent Governance organization and build and advance its roadmap.
Own product delivery end-to-end, collaborating with product peers, engineering, design, and customer design partners to prototype, ship, and iterate toward outcomes.
Partner with go-to-market teams on product launches and adoption of products and workflows.
Measure and manage product outcomes, combining data insights, qualitative feedback, and product judgment to maintain and raise the product quality bar.