Product Governance & Implementation Manager

North40 Outfitters•Great Falls, MT

About The Position

North 40 Outfitters is seeking a full-time Product Information & Governance Manager to support the growth and success of its e-commerce business. The role leads the strategy and day-to-day management of product information, supplier content, catalog readiness, and regulatory compliance. It also owns key e-commerce platforms, programs, and strategic initiatives that improve customer experience, strengthen operational efficiency, and support business growth. The manager works with Purchasing, Category Marketing, E-Commerce, IT, Fulfillment, and Store Operations to connect the people, processes, and technology that support the digital business. The position is based at the Great Falls Corporate Office.

Requirements

  • Bachelor's degree in Business, Marketing, Information Systems, or a related field, or an equivalent combination of education and experience.
  • At least 5 years of experience in e-commerce, merchandising, catalog management, product information management, or a related field.
  • Strong understanding of product data governance, catalog operations, and digital commerce.
  • Experience managing PIM platforms, establishing data standards, maintaining product attributes and taxonomy, and improving catalog accuracy and completeness.
  • Demonstrated ability to lead cross-functional initiatives, manage competing priorities, and drive projects through implementation.
  • Experience managing supplier and vendor relationships and obtaining product content and digital assets.
  • Ability to oversee product-related compliance and governance, including Prop 65, HazMat, liquid shipping requirements, product restrictions, and other applicable regulatory programs.
  • Strong analytical and problem-solving skills, including developing performance metrics, evaluating data quality, and monitoring KPIs.
  • Excellent communication, organizational, and relationship-building skills, including the ability to work across departments and communicate technical concepts to varied audiences.

Nice To Haves

  • Experience with Akeneo PIM.
  • Previous regulatory program management experience.

Responsibilities

  • Lead the strategy and day-to-day management of product information, supplier content, and catalog readiness.
  • Oversee product-related regulatory compliance and governance initiatives.
  • Own key e-commerce platforms, programs, and strategic initiatives.
  • Lead cross-functional initiatives and drive projects from planning through implementation, including requirements, testing, training, timelines, and adoption.
  • Manage supplier and vendor relationships and acquire product content and digital assets.
  • Partner with internal teams to prioritize product enrichment, catalog readiness, and successful product launches.
  • Develop performance metrics, evaluate data quality, monitor KPIs, and identify process and operational-efficiency improvements.
  • Coordinate across departments and translate business needs and technical concepts into practical solutions.

Benefits

  • Paid holidays
  • 401(k) option
  • Health Savings Accounts (HSAs)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee discount on North 40 products
  • Competitive wage
  • Rewarding work environment
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