Product Governance & Implementation Manager

North40 Outfitters•Great Falls, MT

About The Position

North 40 Outfitters is seeking a full-time Product Information & Governance Manager to support the growth and success of its e-commerce business. The role leads the strategy and day-to-day management of product information, supplier content, catalog readiness, and regulatory compliance. It also owns key e-commerce platforms, programs, and strategic initiatives intended to improve the customer experience, strengthen operational efficiency, and support business growth. The manager works closely with Purchasing, Category Marketing, E-Commerce, IT, Fulfillment, and Store Operations to connect the people, processes, and technology that support the digital business. The position is suited to someone who is curious, organized, analytical, comfortable taking ownership, and able to bring people together to develop practical solutions.

Requirements

Bachelor's degree in Business, Marketing, Information Systems, or a related field, or an equivalent combination of education and experience.
At least 5 years of experience in e-commerce, merchandising, catalog management, product information management, or a related field.
Strong understanding of product data governance, catalog operations, and digital commerce.
Experience managing PIM platforms, establishing data standards, maintaining product attributes and taxonomy, and improving catalog accuracy and completeness.
Demonstrated ability to lead cross-functional initiatives, manage competing priorities, and drive projects from planning through implementation.
Experience managing supplier and vendor relationships and acquiring product content and digital assets.
Ability to oversee product-related compliance and governance initiatives.
Strong analytical and problem-solving skills, including developing performance metrics, evaluating data quality, and monitoring KPIs.
Excellent communication, organizational, and relationship-building skills, with the ability to work effectively across departments.

Nice To Haves

Experience with Akeneo PIM.
Previous regulatory program management experience.

Responsibilities

Lead the strategy and day-to-day management of product information, supplier content, catalog readiness, and regulatory compliance.
Own key e-commerce platforms, programs, and strategic initiatives that improve customer experience, operational efficiency, and business growth.
Manage Product Information Management platforms, establish data standards, maintain product attributes and taxonomy, and improve catalog accuracy and completeness.
Lead cross-functional initiatives and drive projects from planning through implementation, coordinating requirements, testing, training, timelines, and adoption.
Manage supplier and vendor relationships and acquire product content and digital assets.
Partner with internal teams to prioritize product enrichment, catalog readiness, and successful product launches.
Oversee product-related compliance and governance initiatives, including Prop 65, HazMat, liquid shipping requirements, product restrictions, and other applicable regulatory programs.
Develop performance metrics, evaluate data quality, monitor KPIs, and identify opportunities to improve processes, system utilization, and operational efficiency.
Communicate technical concepts to varied audiences and translate business needs into practical solutions.