Product Manager

Sage•Washington, WA

About The Position

The Product Manager on Sage’s US College Product Management team within Digital Learning Solutions leads initiatives to accelerate, test, and deliver digital solutions for the US College market. The role works with customers and internal partners—including Product Managers, Engineers, Marketing, Sales, Acquisitions, Content Development, editorial, and technology teams—to develop and manage digital products from initial idea through launch and ongoing maintenance. It combines evidence-based decision-making, customer research, product development, technical requirements, project management, and content workflow improvement. The Product Manager evaluates new product ideas and prepares business requirements and recommendations based on market research, risk, and investment needs. The role gathers customer and market perspectives, researches competitors, tests product concepts, and conducts usability research. It leads product roadmaps and backlogs, manages development projects, defines requirements and user stories, oversees testing and release sign-off, supports implementation and training, and reports on product performance and enhancement plans.

Requirements

  • Microsoft Office knowledge, including Microsoft Word, Excel, and PowerPoint.
  • Experience working in a product management or product owner role, preferably using Scrum or another Agile framework.
  • Project management expertise.

Nice To Haves

  • Scrum Master and/or Scrum Product Owner certification.
  • Experience with JIRA and Confluence.
  • Experience developing online products, including eBooks and courseware.
  • Familiarity with college products and business models.
  • Experience leading major projects within a publishing organization.

Responsibilities

  • Lead business decisions and coordinate market research and cross-functional consultation for new product development.
  • Manage project plans and all aspects of project management for new product development, keeping projects on schedule and within budget.
  • Collaborate with other Product Managers on product roadmap strategy and product backlog prioritization.
  • Perform User Acceptance Testing on new functionality before live releases and sign off on completed development work.
  • Assess new product ideas, conduct or participate in market research, develop product business requirements, and recommend approaches suited to the risks and investment involved.
  • Maintain close alignment with College Marketing, Sales, Acquisitions, and Content Development teams, and regularly engage customers and the wider market.
  • Collect and test new product and enhancement ideas, conduct usability testing, and research competitors.
  • Establish routines for monitoring market trends and assessing and refining products; engage end users and buyers in research and testing for major investments.
  • Define technical requirements, create wireframes when needed, develop prototypes where appropriate, and conduct user testing with editorial teams, technology teams, and external partners.
  • Work with editorial colleagues to define and refine digital product content requirements and supervise execution of Sage College’s digital content.
  • Streamline workflows, standardize content, and automate time-consuming tasks to support digital-first work.
  • Establish and lead meetings, set agendas, frame discussions, and follow up on agreed actions.
  • Gather requirements and create user stories and acceptance criteria for development work.
  • Review project meeting structures to improve efficient use of time and maintain project plans and documentation, including requirements, user stories, and prototypes.
  • Provide clear accountability for results.
  • Refine implementation workflows and processes for internal user and support staff training, customer and student registration and activation, and LMS integration.
  • Work with Sales and technical support to make implementation procedures routine and improve them over time based on user feedback and data analysis.
  • Provide product updates, presentations, and reports to relevant teams and partners, including usage analysis, competitive information, and enhancement plans.

Benefits

  • Competitive PPO medical, dental, and vision care benefits, with Sage covering most premium costs.
  • Company-sponsored anniversary trip every five years.
  • 401(k) matching program of 100% up to 5% of pay.
  • Financial support for bachelor’s and graduate-level degree programs and learning for personal interest.
  • Hybrid or remote work, depending on the role.
  • Additional significant benefits.
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