Product Manager, Marketplace Supply

nitra•New York, NY

21h•Hybrid

About The Position

Nitra is hiring its first Product Manager dedicated to the supply side of NitraMart. The role owns the systems and workflows that move products from vendors onto the marketplace and into medical practices’ hands, including vendor onboarding and tools, inventory data, shipping and fulfillment rules, returns, catalog data quality, and compliance checks governing purchasing. This is a hands-on product role in a regulated and operationally complex environment. The Product Manager will work closely with an engineering team in Taiwan and US-based Operations, Merchandising, Sales, and Marketing teams. They will own the vendor-tooling roadmap, beginning with an internal product admin portal and expanding toward a self-service external vendor portal. They will build vendor inventory and backorder feeds, define cross-vendor ordering and post-order workflows, improve catalog data, and manage compliance gating. The role also establishes vendor performance measurement and uses the resulting data to inform decisions. The position requires clear written specifications, prioritization with engineering, and coordination across time zones. Nitra has a hybrid work policy: team members work in the office four days per week, with Wednesdays designated as work-from-home days.

Requirements

At least 4 years of product management experience.
Experience working on a marketplace, e-commerce, distribution, or supply-chain product.
Experience with catalog or product data, such as PIM, product feeds, or taxonomy.
Experience with vendor or supplier integrations.
Comfort handling operationally complex problems involving differing policies, edge cases, and partners.
Strong written communication, including the ability to write specifications that an offshore engineering team can implement without a meeting.
Analytical skills, including the ability to pull data independently and turn it into decisions.
Willingness to overlap with Taiwan working hours.

Nice To Haves

Experience with medical, pharmaceutical, or other regulated products, including licensing, prescriptions, or state restrictions.
Background in healthcare distribution, B2B procurement, or dropship marketplaces.
Experience building vendor-facing portals or self-service tools.

Responsibilities

Own the roadmap for vendor tooling, including the internal product admin portal and a future self-service portal for external vendors.
Build live vendor inventory and backorder feeds so practices can see accurate product availability before ordering.
Define order routing, per-vendor shipping rules, and return and cancellation flows that accommodate differing vendor policies.
Improve catalog data quality, including units of measure, product variants and equivalents, categories, and product content.
Own compliance gating, including license verification, prescription application and approval flows, and state-level product restrictions.
Set up vendor performance tracking, including fill rate, out-of-stocks, return rate, and fulfillment time, and use the data to make decisions.
Write clear product requirements documents, prioritize work with engineering, and keep work moving across time zones.
Work with Operations and Merchandising, which decide what the company sells and at what price, to build the tools and data that support those activities.