Product Manager, Marketplace Supply

nitra•Washington, DC
•$120,000 - $180,000•Hybrid

About The Position

Nitra is hiring its first product manager dedicated to the supply side of NitraMart. The role owns the systems and processes that move products from vendors onto the marketplace and into medical practices’ hands, including vendor onboarding and tools, inventory data, shipping and fulfillment rules, returns, catalog data quality, and compliance checks that determine purchasing eligibility. This is a hands-on role in a regulated, operationally complex environment. The product manager will work closely with engineering in Taiwan and US Operations, Merchandising, Sales, and Marketing teams. Nitra operates a hybrid work policy: employees work from the office four days per week, with Wednesdays as a work-from-home day. The role requires willingness to overlap with Taiwan working hours.

Requirements

  • At least 4 years of product management experience, including experience with a marketplace, e-commerce, distribution, or supply chain product.
  • Experience with catalog or product data, such as PIM, product feeds, or taxonomy, and vendor or supplier integrations.
  • Comfort working through operationally complex problems involving differing policies, edge cases, and partners.
  • Strong written communication and ability to write specifications that an offshore engineering team can build from without a meeting.
  • Analytical skills, including the ability to pull data independently and turn it into decisions.
  • Willingness to overlap with Taiwan working hours.

Nice To Haves

  • Experience with medical, pharmaceutical, or other regulated products, including licensing, Rx, or state restrictions.
  • Background in healthcare distribution, B2B procurement, or dropship marketplaces.
  • Experience building vendor-facing portals or self-serve tools.

Responsibilities

  • Own the vendor tooling roadmap, beginning with the internal product admin portal and expanding to a self-serve portal for external vendors.
  • Build live vendor inventory and backorder feeds so practices see accurate availability before ordering.
  • Define order routing, per-vendor shipping rules, and return and cancellation flows that accommodate different vendor policies.
  • Improve catalog data quality, including units of measure, product variants and equivalents, categories, and product content.
  • Own compliance gating, including license verification, Rx application and approval flows, and state-level product restrictions.
  • Set up vendor performance tracking for fill rate, out-of-stocks, return rate, and fulfillment time, and use the results to make decisions.
  • Write clear PRDs, prioritize work with engineering, and keep work moving across time zones.
  • Partner with Operations and Merchandising, which decide what to sell and at what price, to build the tools and data that support their work.

Benefits

  • Equity ownership.
  • Competitive salary.
  • Comprehensive health, vision, and dental insurance options.
  • Employer 401(k) match.
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