Product Manager - Retail Expert

Logicbroker•New York, NY

About The Position

As a Retail Expert Product Manager, you will help deliver products that power intelligent, connected commerce while serving as a credible, in-depth voice on retail business operations for enterprise customers. You will partner with cross-functional teams throughout the product lifecycle to translate customer needs into impactful solutions, using AI, automation, and data to improve products and how they are built. The role combines deep retail domain expertise with technical fluency. You will lead substantive business conversations with retailer and supplier stakeholders and use AI-assisted tools to prototype and build functionality, potentially including production-ready features, rather than relying solely on handing specifications to engineering.

Requirements

  • Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.
  • At least 5 years of experience in Product Management, Business Analysis, Consulting, eCommerce, Supply Chain, or another technology-focused role.
  • Demonstrated ability to hold in-depth, credible business conversations with enterprise customers and engage with senior retail stakeholders.
  • Hands-on daily use of AI tools such as Claude, ChatGPT, or similar.
  • Comfort using AI-assisted development or agentic/low-code tools to prototype or ship real functionality; this is a working skill and candidates should be prepared to demonstrate it in the interview.
  • Strong analytical and problem-solving skills, including the ability to interpret data and identify trends.
  • Excellent written and verbal communication skills, with the ability to communicate both technical detail and executive-level business framing.
  • Strong organizational skills and ability to manage competing priorities.
  • Curiosity about emerging AI technologies and enthusiasm for experimenting with new tools and ways of working.
  • Collaborative mindset and willingness to learn and contribute across disciplines.

Nice To Haves

  • Experience in retail, dropship, marketplace, EDI, or B2B commerce domains.

Responsibilities

  • Lead discovery, roadmap, and strategy conversations with retailer and supplier stakeholders across operations, merchandising, and executive teams.
  • Develop and maintain current knowledge of retailer and supplier workflows across commerce, marketplaces, and dropship, including order orchestration, inventory synchronization, supplier compliance, and fulfillment models.
  • Gather customer insights through interviews, feedback, analytics, and market research to identify opportunities and inform product decisions.
  • Translate complex retail and managed-commerce workflows into product requirements, user stories, acceptance criteria, and business cases, using AI where it accelerates the work.
  • Use AI tools to accelerate research, analyze customer feedback, generate insights, and improve productivity across the product lifecycle.
  • Use AI-assisted development and prototyping tools to build and validate functionality, including prototypes and, in some cases, production-ready features.
  • Partner with Engineering and Design to deliver high-quality product enhancements using AI methodologies and direct AI-accelerated delivery on larger initiatives.
  • Monitor product performance and key metrics to identify opportunities for optimization and continuous improvement.
  • Experiment with AI tools and workflows that improve team efficiency, collaboration, and decision-making.
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