Insurance Product Manager - Expert

Independence Pet Group•Chicago, IL
•$169,279 - $230,836•Hybrid

About The Position

Independence Pet Group (IPG), a subsidiary of Independence Pet Holdings, is seeking an Insurance Product Manager to shape, develop, and optimize its pet insurance portfolio within an MGA environment. The role combines strategic product ownership, market insight, analytical capability, insurance expertise, and cross-functional leadership to deliver competitive, profitable, and compliant products across the full product lifecycle. This position is hybrid, with 2–3 days per week onsite in Chicago, Illinois, or New York, New York. The role leads product strategy and development, market research and competitive intelligence, cross-functional product work, stakeholder education, innovation, and regulatory and compliance oversight. It also supports senior leadership with strategic initiatives, portfolio reviews, and business planning. The stated annual base pay ranges are $184,668–$230,836 for New York and $169,279–$211,599 for Chicago. Placement depends on job-related factors, and the position is eligible for an annual bonus. The company describes a total rewards package that includes healthcare, parental leave, and career advancement opportunities, with some offerings dependent on work location.

Requirements

  • 12 or more years of experience in insurance pricing, underwriting, and/or product performance; the posting states 8 or more years with a master’s degree or 5 or more years with a PhD.
  • Demonstrated experience developing and managing insurance products, pricing strategies, and underwriting frameworks.
  • Strong understanding of insurance market dynamics, regulatory frameworks, and compliance processes.
  • Strong analytical skills, including interpreting data, identifying trends, and supporting data-driven decision-making.
  • Ability to collect, analyze, and synthesize data to inform product decisions.
  • Ability to communicate complex ideas and analysis effectively to internal audiences.
  • Excellent communication and stakeholder management skills, with a collaborative approach across departments and seniority levels.
  • Ability to work independently, manage multiple priorities and tasks, solve complex problems creatively, and adapt to a changing, fast-paced environment.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Nice To Haves

  • Bachelor’s degree preferred, ideally in Risk Management, Business, Economics, Finance, Mathematics, Statistics, or Actuarial Science.
  • Three or more years of State Product Management experience preferred.
  • Leadership experience preferred.
  • SQL or data-querying skills preferred but not required.
  • Knowledge of pet insurance market trends, customer behaviors, and distribution models is a strong advantage.

Responsibilities

  • Lead the strategic direction of the pet insurance product suite, aligning it with MGA objectives, carrier expectations, and market opportunities.
  • Develop and refine underwriting guidelines, appetite statements, rating algorithms, and product structures to support profitable growth.
  • Identify customer needs and emerging trends and turn insights into product enhancements and new product concepts.
  • Own the product lifecycle from ideation and feasibility assessment through development, launch, monitoring, and iterative improvement.
  • Lead market research, competitive benchmarking, and customer segmentation to identify opportunities and inform product positioning.
  • Monitor competitor pricing, coverage features, distribution strategies, and customer experience; translate market intelligence into recommendations for product evolution, pricing, and strategic initiatives.
  • Partner with actuarial teams on pricing strategies, risk models, and rating structures.
  • Work with underwriting to refine risk appetite, ensure operational consistency, and support decisions on complex or emerging risks.
  • Collaborate with sales, marketing, and distribution partners on go-to-market strategies, product messaging, and launch plans.
  • Support portfolio analysis and performance reviews with finance, operations, and data teams to identify trends, risks, and opportunities.
  • Serve as a subject matter expert for assigned pet insurance products and advise underwriting, claims, distribution, and customer service teams.
  • Deliver training, product education, and technical support to internal stakeholders and external partners.
  • Represent IPG in discussions with carriers, reinsurers, brokers, and regulatory bodies as needed.
  • Drive innovation in insurance and non-insurance offerings, including wellness packages, loyalty programs, digital tools, and customer engagement features.
  • Benchmark value-added services and explore opportunities to integrate technologies such as tele-vet services, AI-driven claims tools, and pet wellness ecosystems into the product roadmap.
  • Stay current with regulatory developments, compliance requirements, and industry standards affecting pet insurance and MGA operations.
  • Ensure product materials, policy wordings, and rating structures meet regulatory and carrier requirements; support compliance reviews, audits, and documentation.
  • Support senior leadership with strategic initiatives, portfolio reviews, and business planning.
  • Perform additional duties as assigned to support the broader goals of the MGA.

Benefits

  • Annual bonus eligibility.
  • Comprehensive medical, dental, and vision insurance.
  • Basic life insurance at no cost to the employee.
  • Company-paid short-term and long-term disability.
  • 12 weeks of 100% paid parental leave.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (FSA).
  • Retirement savings plan.
  • Personal paid time off.
  • Paid holidays and a company-wide Wellness Day off.
  • Paid time off to volunteer at nonprofit organizations.
  • Pet-friendly office environment.
  • Commuter benefits.
  • Group pet insurance.
  • On-the-job training and skills development.
  • Employee Assistance Program (EAP).
  • Healthcare, parental leave, and career advancement opportunities are included in the total rewards package; some offerings depend on work location.
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