Product Owner, Expert

Pacific Gas And Electric Company•Oakland, CA
•$132,000 - $226,000•Hybrid

About The Position

The Product Owner, Expert defines, manages, and delivers the vision, roadmap, backlog, and business outcomes for complex Integration Platforms products and capabilities. The role is a primary liaison among business stakeholders, technology teams, architects, operations partners, cybersecurity, and delivery teams, ensuring products meet business needs and align with PG&E technology standards. The role develops and manages products, prioritizes work according to business value and operational need, provides product feedback and customer insight, and supports plans for introducing new technologies and platform capabilities. The products and services may include MuleSoft, APIs, enterprise integrations, automation, AI-enabled services, cloud integration patterns, and digital platform modernization. Working with Product Engineers, Architects, Scrum Teams, and Platform Engineering teams, the Product Owner translates business objectives into features, user stories, acceptance criteria, roadmaps, delivery plans, and measurable outcomes. The position is hybrid, working remotely and from Oakland, California, approximately one to two days per week or more depending on business needs or company requirements. The stated Bay Area salary range is $132,000 to $226,000, with the expected range between the minimum and midpoint; the position is also eligible for PG&E discretionary incentive compensation programs.

Requirements

  • High school diploma or GED.
  • At least 5 years of job-related experience in product ownership, product management, business analysis, technology delivery, platform delivery, integration services, or related disciplines.
  • Experience leading complex technology or product initiatives involving multiple stakeholder groups, business partners, and delivery teams.
  • Experience managing product backlogs, user stories, acceptance criteria, roadmap priorities, stakeholder expectations, and delivery tradeoffs in an Agile environment.
  • Knowledge of Agile software development principles, values, concepts, methods, best practices, and techniques.
  • Ability to act as a liaison between business stakeholders and technology teams and translate needs into product capabilities, backlog items, and delivery plans.
  • Strong communication, collaboration, analytical thinking, stakeholder management, and problem-solving skills.

Nice To Haves

  • Bachelor’s degree or equivalent experience in Business, Information Technology, Computer Science, Engineering, Product Management, or a related discipline.
  • At least 5 years of experience as a Product Owner or in a similar role in an Agile environment.
  • Agile certification such as Certified Scrum Product Owner, SAFe Product Owner/Product Manager, PMI-ACP, or equivalent.
  • Experience managing enterprise integration, MuleSoft, API, cloud platform, automation, data integration, or digital platform products.
  • Knowledge of MuleSoft Anypoint Platform, API-led connectivity, enterprise integration patterns, API governance, cloud services, and platform modernization strategies.
  • Experience developing product roadmaps, implementation plans, customer communication plans, adoption strategies, success metrics, and value realization reporting.
  • Experience with AI-enabled product delivery, intelligent automation, analytics, DevSecOps, or modern product engineering practices.
  • Understanding of utility operations, cybersecurity, compliance, operational support, and enterprise governance practices.

Responsibilities

  • Develop and manage complex Integration Platforms products, services, and capabilities supporting business operations, digital modernization, automation, and enterprise integration needs.
  • Lead complex product initiatives with medium to high corporate or functional priority, aligning delivery with business objectives, technology standards, and operational requirements.
  • Serve as the primary liaison among business stakeholders, technology teams, architects, cybersecurity, operations teams, vendors, and lines of business to define product needs and delivery priorities.
  • Define and communicate product vision, goals, customer needs, roadmap priorities, backlog items, acceptance criteria, and value outcomes.
  • Analyze work plans, schedules, dependencies, risks, and resource constraints, and reallocate work or reprioritize backlog items as needed.
  • Develop implementation plans and establish cross-functional teams to introduce technology, product enhancements, platform capabilities, automation, and AI-enabled solutions.
  • Partner with Product Engineers, Architects, Scrum Teams, and Platform Engineering teams to ensure features are understood, technically feasible, testable, and aligned with PG&E standards.
  • Provide product feedback, customer insight, operational input, and adoption data to support product development, continuous improvement, and future planning.
  • Identify customer audiences, stakeholder groups, communication channels, and product response benchmarks to support engagement and adoption.
  • Evaluate market products, technologies, tools, and platform capabilities, including MuleSoft, API management, cloud services, automation, AI-enabled product delivery, and integration modernization.
  • Develop tools, resources, communications, metrics, dashboards, and process improvements to improve delivery, stakeholder alignment, backlog management, and operational transparency.
  • Support Agile practices and ceremonies, including backlog refinement, sprint planning, demos, retrospectives, prioritization, dependency management, and release planning.
  • Influence stakeholders and delivery teams to align priorities, resolve conflicts, manage tradeoffs, and deliver outcomes that improve reliability, speed, customer experience, compliance, and business value.

Benefits

  • Eligible to participate in PG&E’s discretionary incentive compensation programs.
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