Product Owner, Expert

PG&E•Oakland, CA

1d•Hybrid

About The Position

The Product Owner, Expert defines, manages, and delivers the vision, roadmap, backlog, and business outcomes for complex Integration Platforms products and capabilities. The role serves as a primary liaison among business stakeholders, technology teams, architects, operations partners, cybersecurity, vendors, and delivery teams to ensure products meet business needs and align with PG&E technology standards. The Product Owner manages complex products, prioritizes work according to business value and operational needs, provides product feedback and customer insight, and supports implementation plans for new technologies and platform capabilities. Products and services may involve MuleSoft, APIs, enterprise integrations, automation, AI-enabled services, cloud integration patterns, and digital platform modernization. Working closely with Product Engineers, Architects, Scrum Teams, and Platform Engineering teams, the Product Owner translates business objectives into actionable features, user stories, acceptance criteria, roadmaps, delivery plans, and measurable outcomes. The position is hybrid, working from a remote office and in Oakland, California, approximately one to two days per week or more based on business or company requirements.

Requirements

High school diploma or GED.
At least 5 years of job-related experience in product ownership, product management, business analysis, technology delivery, platform delivery, integration services, or related disciplines.
Experience leading complex technology or product initiatives involving multiple stakeholder groups, business partners, and delivery teams.
Experience managing product backlogs, user stories, acceptance criteria, roadmap priorities, stakeholder expectations, and delivery tradeoffs in an Agile environment.
Knowledge of Agile software development principles, values, concepts, methods, best practices, and techniques.
Ability to act as a liaison between business stakeholders and technology teams to translate needs into product capabilities, backlog items, and delivery plans.
Strong communication, collaboration, analytical thinking, stakeholder management, and problem-solving skills.

Nice To Haves

Bachelor’s degree or equivalent experience in Business, Information Technology, Computer Science, Engineering, Product Management, or a related discipline.
Five years of experience as a Product Owner or in a similar role in an Agile environment.
Agile certification such as Certified Scrum Product Owner, SAFe Product Owner/Product Manager, PMI-ACP, or equivalent.
Experience managing enterprise integration, MuleSoft, API, cloud platform, automation, data integration, or digital platform products.
Knowledge of MuleSoft Anypoint Platform, API-led connectivity, enterprise integration patterns, API governance, cloud services, and platform modernization strategies.
Experience developing product roadmaps, implementation plans, customer communication plans, adoption strategies, success metrics, and value realization reporting.
Experience with AI-enabled product delivery, intelligent automation, analytics, DevSecOps, or modern product engineering practices.
Understanding of utility operations, cybersecurity, compliance, operational support, and enterprise governance practices.

Responsibilities

Develop and manage complex Integration Platforms products, services, and capabilities that support business operations, digital modernization, automation, and enterprise integration needs.
Lead complex product initiatives with medium to high corporate or functional priority, ensuring delivery aligns with business objectives, technology standards, and operational requirements.
Act as the primary liaison among business stakeholders, technology teams, architects, cybersecurity, operations teams, vendors, and lines of business to define product needs and delivery priorities.
Define and communicate product vision, goals, customer needs, roadmap priorities, backlog items, acceptance criteria, and value outcomes.
Analyze work plans, delivery schedules, dependencies, risks, and resource constraints; reallocate work or reprioritize backlog items as needed.
Develop implementation plans and establish cross-functional teams to introduce new technology, product enhancements, platform capabilities, automation, and AI-enabled solutions.
Partner with Product Engineers, Architects, Scrum Teams, and Platform Engineering teams to ensure features are understood, technically feasible, testable, and aligned with PG&E standards.
Provide product feedback, customer insight, operational input, and adoption data to support product development, continuous improvement, and future planning.
Identify customer audiences, stakeholder groups, preferred communication channels, and product response benchmarks to encourage effective engagement and adoption.
Evaluate market products, technologies, tools, and platform capabilities, including MuleSoft, API management, cloud services, automation, AI-enabled product delivery, and integration modernization.
Develop tools, resources, communications, metrics, dashboards, or process improvements to improve product delivery, stakeholder alignment, backlog management, and operational transparency.
Support Agile practices and ceremonies, including backlog refinement, sprint planning, demos, retrospectives, prioritization discussions, dependency management, and release planning.
Influence stakeholders and delivery teams to align priorities, resolve conflicts, manage tradeoffs, and deliver outcomes that improve reliability, speed, customer experience, compliance, and business value.