Insurance Product Manager

Independence Pet Group • Chicago, IL

1d • $123,774 - $168,784 • Hybrid

About The Position

Independence Pet Group (IPG), a subsidiary of Independence Pet Holdings, is seeking an Insurance Product Manager to shape, develop, and optimize its pet insurance portfolio within an MGA environment. The role combines strategic product ownership, market insight, and cross-functional leadership to deliver competitive, profitable, and compliant products. It requires analytical capability, insurance expertise, and the ability to translate market needs into commercially successful solutions throughout the product lifecycle.

The position is hybrid, with 2–3 days per week onsite in Chicago, Illinois, or New York, New York. The Product Manager serves as a subject matter expert for assigned products, partners with internal teams and external stakeholders, supports strategic initiatives and portfolio planning, and helps ensure product offerings meet regulatory and carrier requirements.

Requirements

• At least 5 years of experience in the insurance industry, ideally with exposure to pet insurance, personal lines, or MGA environments.
• Demonstrated experience developing and managing insurance products, pricing strategies, and underwriting frameworks.
• Strong understanding of insurance market dynamics, regulatory frameworks, and compliance processes.
• Strong analytical ability to interpret data, identify trends, and support data-driven decision-making.
• Ability to work independently, manage multiple priorities, and creatively solve complex problems.
• Excellent communication and stakeholder management skills, with a collaborative approach across departments and seniority levels.
• Proficiency in MS Office, particularly Excel and PowerPoint.

Nice To Haves

• Bachelor’s degree preferred, ideally in Risk Management, Business, Economics, Finance, Mathematics, Statistics, or Actuarial Science.
• SQL or data-querying skills.
• Knowledge of pet insurance market trends, customer behaviors, and distribution models.

Responsibilities

• Lead the strategic direction of the pet insurance product suite in alignment with MGA objectives, carrier expectations, and market opportunities.
• Develop and refine underwriting guidelines, appetite statements, rating algorithms, and product structures to support profitable growth.
• Identify unmet customer needs and emerging trends, and turn insights into product enhancements and new product concepts.
• Own the full product lifecycle, from ideation and feasibility through development, launch, monitoring, and ongoing improvement.
• Conduct market research, competitive benchmarking, and customer segmentation to identify opportunities and inform product positioning.
• Monitor competitor pricing, coverage features, distribution strategies, and customer experience, and translate market intelligence into recommendations.
• Partner with actuarial teams on pricing strategies, risk models, and rating structures.
• Work with underwriting to refine risk appetite, maintain operational consistency, and support decisions on complex or emerging risks.
• Collaborate with sales, marketing, and distribution partners on go-to-market strategies, product messaging, and launch plans.
• Support portfolio analysis and performance reviews with finance, operations, and data teams to identify trends, risks, and opportunities.
• Serve as an internal and external subject matter expert for assigned pet insurance products, advising underwriting, claims, distribution, and customer service teams.
• Deliver product training, education, and technical support to internal stakeholders and external partners.
• Represent IPG in discussions with carriers, reinsurers, brokers, and regulatory bodies as needed.
• Drive innovation in insurance and non-insurance offerings, including wellness packages, loyalty programs, digital tools, and customer engagement features.
• Benchmark value-added services and explore opportunities to integrate emerging technologies into the product roadmap.
• Monitor regulatory developments, compliance requirements, and industry standards affecting pet insurance and MGA operations.
• Ensure product materials, policy wordings, and rating structures meet regulatory and carrier requirements.
• Support compliance reviews, audits, and documentation processes.
• Support senior leadership with strategic initiatives, portfolio reviews, and business planning.
• Perform additional duties as assigned to support the broader goals of the MGA.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Basic life insurance at no cost to the employee.
• Company-paid short-term and long-term disability.
• 12 weeks of 100% paid parental leave.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA).
• Retirement savings plan.
• Personal paid time off.
• Paid holidays and a company-wide Wellness Day off.
• Paid time off to volunteer at nonprofit organizations.
• Pet-friendly office environment.
• Commuter benefits.
• Group pet insurance.
• On-the-job training and skills development.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level