Product Manager, North America Cross Border Strategy

Visa•San Francisco, CA
•$156,800 - $251,100•Hybrid

About The Position

The Product Manager will support Visa’s North America Cross Border team in developing and executing strategies that drive sustainable travel and e-commerce payments volume and revenue growth. The role focuses on unlocking international travel spend through initiatives involving issuers, merchants, and consumers, with particular emphasis on expanding Visa Destinations, Visa’s direct-to-consumer travel platform connecting cardholders with relevant offers and experiences in priority destinations worldwide. The successful candidate will use market insights, customer analytics, and competitive intelligence to develop actionable strategies that strengthen Visa’s travel value proposition, deepen cardholder engagement, and influence preference. The role contributes to strategies across products, loyalty, offers, benefits, and priority customer segments, while collaborating with global and regional teams to align initiatives with Visa’s broader goals and support commercial impact and long-term growth. The position is performed in an office setting and requires at least three days in the office, with the specific days confirmed by the Hiring Manager. Work hours vary according to department needs, and travel is required 5–10% of the time.

Requirements

  • At least 5 years of relevant work experience with a Bachelor's Degree, at least 2 years of work experience with an Advanced Degree, or 0 years of work experience with a PhD.
  • Experience in payments, financial services, strategy, product, analytics, consulting, travel, commerce, or a related field.
  • Strategic and analytical thinking, attention to detail, and the ability to leverage multiple sources of information.
  • Ability to collaborate across levels and functions in a matrixed environment.
  • Ability to take initiative, manage multiple projects, and drive them to completion.
  • Excellent communication skills, including the ability to present findings and recommendations to executives effectively and confidently.
  • Proficiency with spreadsheet and presentation tools.

Nice To Haves

  • 6 or more years of work experience with a Bachelor's Degree, 4 or more years of relevant experience with an Advanced Degree, or up to 3 years of relevant experience with a PhD.
  • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
  • Curiosity and a drive to learn, improve, and innovate.
  • Ideally a power user of spreadsheet and presentation tools.

Responsibilities

  • Support the development and execution of the Visa Destinations strategy, roadmap, and commercialization agenda across priority markets and corridors.
  • Analyze cardholder spend, travel patterns, market trends, merchant performance, and competitive activity to identify growth opportunities and inform program priorities.
  • Support engagement with issuers, merchants, and partners to advance program development and activation.
  • Create executive and client presentations, enablement materials, and other commercialization assets.
  • Manage cross-functional workstreams, project plans, milestones, risks, dependencies, decisions, and stakeholder communications.
  • Monitor program and partner performance, identify opportunities for optimization, and synthesize findings into clear recommendations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • FSA/HSA
  • Life insurance
  • Paid Time Off
  • Wellness Program
  • The position may be eligible for bonus and equity.
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