Senior Product Manager - North America

Vontier•Greensboro, NC

About The Position

The Senior Product Manager is accountable for the outdoor payment terminal product strategy, new product and partnership roadmap, and ongoing product management activities that accelerate adoption, satisfy customers, and increase competitive share. The role advocates for customers and tracks market and technology trends to develop fuel-dispenser payment solutions that address customer needs, differentiate the company’s offerings, and generate incremental revenue. The position collaborates with customers, sales, marketing, engineers, and product managers across global regions for Gilbarco Veeder-Root’s retail fueling solutions platforms, with a primary focus on North America. The role owns the CRIND platform across current and previous product generations in the regions it supports, contributes to the global payment product roadmap, and manages product lifecycle decisions and requirements in alignment with the Invenco payment team. It also leads go-to-market strategy and execution, including the final product development work needed to make products ready for sale, and provides subject-matter expertise to internal teams and customers. The position represents Gilbarco Veeder-Root in payment processing and security industry coalitions and contributes product leadership to quality and S&OP activities.

Requirements

At least 6–8 years of product management experience.
Exceptional customer-facing skills, including communication and presentation skills, and a customer-first mindset.
Experience with Agile development.
Corporate entrepreneurial mindset.
Demonstrated ability to manage payment hardware and engineered products.
Ability to travel approximately 25% of the time.

Nice To Haves

Payment hardware experience is a plus.
Deep payment expertise is strongly encouraged.

Responsibilities

Own the CRIND platform, including current and previous generations in the regions the role supports.
Contribute to the global payment product roadmap, product lifecycle decisions, and requirements in alignment with the Invenco payment team.
Work with North American and other regional teams, including through voice-of-customer activities, to identify market opportunities and develop plans, market requirements, and business cases for improvements to the FlexPay 6 payment platform.
Manage phase-in and phase-out planning.
Develop end-of-sale and end-of-life decisions and communication strategies.
Align the spares support strategy with AMO, including spares commitments, repair and refurbishment offerings, and related planning.
Drive SKU rationalization and simplification efforts.
Prioritize crates and kits, new product projects, and customer requests for global development; represent Payment Product Management in new product project team meetings, PMO Daily Management, SPR, and PI.
Own go-to-market strategy and execution for payment products.
Manage final product development activities, including certifications, third-party integrations, and end-user UAT, to ensure products are ready to order and sell.
Provide subject-matter expertise to sales, product marketing, distribution, and end customers.
Set strategies and market plans for CRIND platform service and support, including total-cost-of-ownership inputs for value-selling materials.
Own the value proposition and provide input for value-selling materials.
Represent Gilbarco Veeder-Root in industry coalitions related to payment processing and security.
Provide product leadership in CDT&R, drive quality issues broadly, and lead product input into the S&OP process.