Software Product Manager - North America channels

Lenovo•Morrisville, NC

1d•$132,200 - $202,745

About The Position

The Software Product Manager works closely with Engineering and Design teams to develop new products and customize products for local carrier and market needs. The role collaborates with regional sales teams and global colleagues to ensure products have appropriate hardware and software enablers and features. The Product Manager is also the main point of contact for technical support to internal teams and customers on questions related to North America channels. The role independently manages entry/mainstream products or core software, with accountability for business performance such as volume, revenue, profit, and NPS. It contributes significantly to product-line planning and direction, tracks customer demand, market dynamics, and technology trends, and uses customer feedback to improve products and processes. The Product Manager leads product and cross-functional teams, aligns stakeholders, addresses day-to-day issues, and coordinates resources and expertise to deliver business objectives and total solutions.

Requirements

Bachelor’s or master’s degree in engineering or computer science.
8+ years of experience in engineering, product management, project management, or business development.
At least 2 years of experience with Android or mobile software.
Excellent presentation skills and ability to communicate efficiently with senior executives internally and externally.
Self-driven and able to work as a self-starter.
Excellent listening, verbal, and written communication skills, including analyzing and communicating technical issues, leading discussions, and influencing decisions.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Advanced analytical and problem-solving skills.
Ability to learn and apply new technologies quickly and independently.
Ability to manage products or core software with business-performance accountability and contribute to product-line planning.
Ability to track customer demand, market dynamics, and technology trends and propose product strategies.
Ability to lead product and cross-functional teams, manage priorities, align stakeholders, and coordinate resources.
Ability to translate concepts among different audiences and break complex problems into coordinated team solutions.
8 years of relevant work experience.

Nice To Haves

MBA or equivalent.
Experience working with carriers and regional or regulatory requirements.

Responsibilities

Work with Engineering and Design teams to develop new products and customize products for local carrier and market needs.
Coordinate with regional sales teams and global colleagues to ensure products have appropriate hardware and software enablers and features.
Provide technical support to internal teams and customers on questions related to North America channels.
Manage entry/mainstream products or core software independently, with accountability for business performance including volume, revenue, profit, and NPS.
Track customer demand changes, market dynamics, and technology trends; propose product development direction and strategies to drive growth and compete effectively.
Use customer feedback to improve products and processes.
Lead product teams in producing deliverables, allocating work, addressing day-to-day issues, and seeking or providing resources and technical expertise.
Lead cross-functional, segment, and corporate collaboration to achieve business objectives.
Manage work and priorities for own team or projects and align multiple product feature areas through effective communication.
Influence customer and partner decision-making and address skepticism or resistance with compelling product arguments.
Translate concepts for different audiences, including customers, internal teams, engineering, sales, and different organizational levels.
Lead cross-team process and product improvement planning and execution.
Break complex problems into manageable parts and align individuals or teams toward solutions.
Lead cross-team efforts to provide total solutions.
Influence design and process improvements for advanced problems.