About The Position

As a Product Manager in the Search and AI team, you will help innovate product offerings and lead the end-to-end product life cycle. You will act as the voice of the customer and develop profitable products that provide customer value. The role calls for guiding product launches, gathering feedback, and ensuring high-quality client experiences while working with cross-functional teams to deliver scalable, resilient, and stable products. You will be accountable for payments search quality, from upstream data-feed reliability through the APIs used by agents and users, coordinating with system-of-record teams outside your direct control.

Requirements

  • Enough technical depth to read data lineage, discuss index design, review API schemas, and demonstrate hands-on familiarity with LLM tool use.
  • At least 5 years of experience or equivalent expertise in product management or a relevant domain area.
  • Advanced knowledge of the product development life cycle, design, and data analytics.
  • Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.

Nice To Haves

  • Demonstrated prior experience working in a highly matrixed, complex organization.

Responsibilities

  • Be accountable for payments search quality, from the reliability of upstream data feeds to the API used by agents and users, working across system-of-record teams outside your direct control.
  • Map data lineage, establish freshness and failure observability for data sources, and lead fixes.
  • Develop product strategy and vision that deliver value to customers.
  • Manage discovery efforts and market research to identify customer solutions and incorporate them into the product roadmap.
  • Own, maintain, and develop a product backlog that enables development to support the strategic roadmap and value proposition.
  • Build the framework and track key product success metrics, including cost, features and functionality, risk posture, and reliability.
  • Guide product launches, gather feedback, and help ensure high-quality client experiences.
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