Citi Commerce Product Manager
About The Position
Citi Commerce is evolving its commerce offerings and developing new growth opportunities by giving merchants access to high-value cardmembers across Citi’s digital properties and partner placements. Combining Citi’s scale, trusted customer relationships, and real purchase insights, the business delivers advertising intended to be relevant to customers and generate measurable, incremental impact for advertisers. The Product Manager supports the Citi Commerce Product team in developing and executing the product roadmap across a defined set of advertising and offers capabilities. Reporting to the Head of Product, the role translates business and commercial requirements into detailed technical specifications and serves as a day-to-day partner to technology teams as Citi Commerce builds its ad serving, targeting, and measurement capabilities. The position works closely with the Product Lead and broader product team on requirements documentation and third-party integrations, helping ensure shipped capabilities meet commercial and technical standards. The role also supports testing and quality assurance, governance and compliance approvals, and post-launch performance tracking. It requires appropriately assessing risk in business decisions, considering the firm’s reputation and safeguarding Citigroup, its clients, and assets; driving compliance with applicable laws, rules, and regulations; adhering to policy; applying sound ethical judgment; and transparently escalating, managing, and reporting control issues.
Requirements
- 6–10 years of product management experience within digital advertising, adtech, or martech.
- Demonstrated experience contributing to detailed business requirements and technical specifications and partnering closely with technology teams throughout the product development lifecycle.
- Solid understanding of the digital advertising technology stack, including ad serving, targeting, measurement, and delivery systems.
- Experience supporting third-party technology integrations within the advertising ecosystem.
- Strong communication skills, including the ability to explain technical concepts to business audiences and translate business requirements for technology teams.
- Ability to manage multiple workstreams simultaneously in a fast-moving, high-growth environment.
- Bachelor’s/University degree required.
Nice To Haves
- Experience in commerce media, retail media, or financial services advertising.
- Background at a publisher, retail media network, DSP, SSP, or adtech platform.
- Familiarity with clean rooms, identity solutions, or attribution platforms.
- Exposure to launching a new ad product or capability from early stage through launch.
Responsibilities
- Support development and documentation of business requirements for Citi Commerce advertising and offers capabilities, translating commercial and advertiser needs into precise, technology-ready specifications.
- Partner day to day with technology teams, align on requirements, manage trade-offs, and maintain momentum through the product development lifecycle.
- Support product testing and quality assurance, including user acceptance testing (UAT) and performance validation, to ensure capabilities meet commercial and technical standards before launch.
- Support management of third-party integrations within the AdTech ecosystem, including DSPs, ad servers, and measurement platforms, coordinating vendor timelines and technical requirements.
- Support governance and compliance approval processes by preparing documentation and tracking approvals through legal and risk review.
- Track product and system performance after launch, identify issues, and surface optimization recommendations to the Head of Product and Product Lead.
- Assess risk in business decisions; support compliance with applicable laws, rules, regulations, and policy; apply sound ethical judgment; and transparently escalate, manage, and report control issues.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including planned vacation, unplanned sick leave, and paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
