Product Manager, Solutions Design

Brown Brothers Harriman•Jersey City, NJ

20d•$130,000 - $180,000

About The Position

The Product Manager, Solutions Design is a leadership role within BBH’s Transformation Management Office, responsible for shaping enterprise solutions and advancing early-stage application concepts from problem framing through MVP deployment readiness. The role combines structured solutions design with product development execution to turn ambiguous opportunities into scalable, user-centered, technology-forward solutions that deliver measurable business value. The Product Manager partners with business, operations, technology, risk, compliance, product, and data stakeholders to assess opportunities, synthesize evidence, define solution options, and develop practical recommendations. The role leads or supports concept development, prototyping, MVP definition, delivery planning and execution, and adoption readiness in partnership with product owners, business analysts, technology, and delivery teams. The position works directly with divisional stakeholders, technology leaders, and/or vendors to maximize product ROI and meet business needs. It also provides product updates and communicates with oversight committees, sponsors, stakeholders, program and project managers, and other key participants.

Requirements

At least 5 years of experience in strategic solution design, transformation management, product management, business technology, or a related discipline.
Demonstrated ability to lead discovery and solution framing, including stakeholder interviews, journey mapping, current-state analysis, problem definition, root-cause assessment, and synthesis into evidence-based recommendations.
Experience working in ambiguous environments and translating loosely defined opportunities into structured solution concepts, MVPs, and executable delivery plans.
Strong understanding of Asset Servicing and Financial Services processes, operating models, and business workflows.
Ability to evaluate business, operational, data, technology, and control considerations and develop practical solution options, roadmaps, business cases, and executive recommendations.
Experience shaping application product concepts, prototypes, user workflows, MVP scope, backlog inputs, requirements, and adoption readiness activities.
Demonstrated success leading and influencing cross-functional teams across business, operations, technology, architecture, data, risk, compliance, and product functions in a matrixed environment.
Strong facilitation and stakeholder management capabilities, including leading workshops, design thinking sessions, working groups, and decision forums with senior stakeholders.
Excellent communication and strategic storytelling skills, including the ability to turn complex concepts into clear narratives, decision materials, trade-off analyses, and actionable next steps.
Strong strategic thinking, analytical, and problem-solving capabilities, with the ability to balance innovation, user needs, risk considerations, and enterprise objectives.
Working knowledge of emerging technologies, including AI, automation, data transformation, low-code/no-code platforms, enterprise systems, and modern product practices.

Responsibilities

Lead structured intake, discovery, and current-state assessments for solution opportunities, testing requests against strategic, operational, user, and value thresholds.
Develop and facilitate stakeholder interviews, journey mapping, current-state mapping, data analysis, and validation loops to establish an evidence-backed understanding of problems.
Synthesize stakeholder input, operational insights, root causes, user needs, constraints, and opportunities into findings for business, technology, and senior leadership audiences.
Translate findings into solution scenarios spanning organization, process, data, technology, controls, and operating models.
Assess solution alternatives based on impact, effort, risk, dependencies, user experience, technology feasibility, and value realization.
Develop executive-ready recommendations, decision pathways, roadmaps, and business case inputs.
Lead or support early-stage application product development, including concept definition, product vision, prototype shaping, scope, backlog refinement, user workflows, adoption considerations, and delivery readiness.
Partner with product owners, business analysts, technology, architecture, data, risk, and operations to translate solution intent into product increments, requirements and story inputs, acceptance considerations, and deployment plans.
Ensure application solutions are reusable, scalable, complementary to enterprise technology capabilities, and appropriately governed for technical, operational, and control considerations.
Facilitate design thinking sessions, working groups, and decision forums to align stakeholders on user needs, problem statements, trade-offs, MVP scope, dependencies, and risks.
Influence cross-functional stakeholders without direct authority while balancing priorities and maintaining an enterprise-first perspective.
Communicate complex solution concepts to operational SMEs, technology partners, and senior leaders.
Bridge solution design into execution by confirming roles, governance, dependencies, risks, KPIs, benefits, roadmaps, and handoff requirements.
Partner with delivery teams to ensure approved recommendations are scoped, validated, and mobilized for execution.
Participate with project and development teams in sprint planning, backlog refinement, sprint demos, and deployments.
Support post-deployment learning, benefit tracking, user feedback synthesis, and continuous improvement of solution design and product delivery practices.
Work with divisional stakeholders, technology leaders, and/or vendors to maximize product ROI and meet business needs.
Provide product updates and communicate with oversight committees, sponsors, stakeholders, program and project managers, and other key participants.