Solutions Design Manager

DHL (Supply Chain) • Westerville, OH

1d • $85,000 - $150,000 • Onsite

About The Position

The Solutions Design Manager carries out design processes for Contract Logistics Americas using extensive analytical techniques and concepts across disciplines such as facility design, dedicated fleet delivery, transportation analyses, and network supply chain design. The role provides specialized design expertise and recommendations to support successful project outcomes with a customer-centric focus, while contributing to the development of tools, processes, and the team.

The manager leads analytical support for typically large and complex pursuit, implementation, consulting, and re-engineering projects, which may be transformational and have less-defined scopes. The role designs tools and processes for the Integrated Logistics Design discipline and provides leadership, training, guidance, and daily direction to associates. It applies appropriate skills across areas such as statistics, operations research, organizational behavior, finance, accounting, and information technology.

Recognized as a subject matter expert and trusted business advisor, the manager presents complex, multidisciplinary solutions and supports continuous improvement through the development and validation of innovative logistics designs. The position may also develop and administer KPIs, support the recognition of customer cost savings and revenue opportunities, and participate in relationship management with customers, operations teams, suppliers, and customer strategic planning partners.

The role is based at DHL Supply Chain’s North American Headquarters in Westerville, Ohio. Candidates must live locally or be willing to relocate to the area.

Requirements

• Bachelor’s degree or four years of equivalent work experience.
• At least 5 years of experience in supply chain.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Power BI.
• Ability to analyze large data sets and summarize information effectively and concisely.
• Excellent verbal and written communication skills.
• Ability to present deliverables effectively to audiences at varying levels.
• Ability to facilitate group discussions.
• Team-oriented approach and strong people skills.
• Problem-solving ability and an innovative mindset.
• Ability to compare solution options and conduct ROI analysis.
• Ability to understand the big picture while maintaining attention to detail.
• Commitment to continuous learning about industry knowledge, tools, and processes.
• Must reside locally in the Westerville, Ohio area or be willing to relocate there.

Nice To Haves

• Master’s degree in engineering, logistics, or supply chain.
• Solutions Design experience.

Responsibilities

• Lead analytical support for pursuit, implementation, consulting, and re-engineering projects, typically large and complex.
• Design tools and processes for the Integrated Logistics Design discipline.
• Provide leadership, guidance, training, and daily direction to the team on the discipline’s tools and processes.
• Apply relevant skills from disciplines such as statistics, operations research, organizational behavior, finance, accounting, and information technology to design work.
• Present large, complex, multidisciplinary solutions.
• Support continuous improvement initiatives by developing and validating innovative logistics design solutions.
• Provide leadership, direction, training, development, and daily guidance to internal associates.
• Provide accurate data for continuous improvement and business pursuit activities.
• May develop and administer KPIs to measure and maximize requirements through inbound, cross-dock, and outbound route optimization and planning.
• May work with customers and DHL Supply Chain business units to ensure appropriate recognition of customer cost savings and additional revenue opportunities.
• May participate in relationship management with customers, operations management, suppliers, and customers’ strategic planning partners.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Prescription benefits
• Discounted stock purchase
• General Bonus Plan
• Generous PTO policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager