Product Manager, Proxy

VGS is seeking an exceptional Product Manager to drive the developer strategy and experience of their VGS Vault platform. This role will focus on establishing a world-class developer experience, identifying pain points, and collaborating with cross-functional teams to create a best-in-class experience for developers. The Product Manager will conduct user research, collaborate with engineering and design teams, and deliver a delightful integration experience for clients and third-party developers. They will also stay informed about the latest trends and best practices in API design and developer experience to continuously improve the products.

Establish the vision for a world class developer experience and clear, measurable goals for developer productivity and adoption, in collaboration with product teams and cross-functional leads across the business

Ensure that our partners, clients and developers have a delightful integration experience, as well as the necessary tools for success

Identify pain points in the developer experience, and work with cross-functional teams to create a best-in-class experience for developers

Conduct user interviews, user testing and research to understand user behavior as they integrate with and utilize the VGS platform for their day-to-day job functions

Collaborate with cross-functional teams, such as engineering, design, and customer support, to ensure that the product is delivered on time and meets the needs of customers and developers

Develop KPIs and metrics to measure and track progress towards success and drive a cross-functional team to set qualitative objectives and quantitative goals

Discover and prioritize developer use cases and requirements for the end-to-end developer and client journeys – from API exploration to usability and implementation to launch

Deliver a delightful integration experience to our clients and other 3rd party developers enabled via APIs, SDKs, developer sandbox, libraries, sample code and other popular options in the developer toolkit

Collaborate cross-functionally work closely with engineering teams and stakeholders to understand their needs and requirements; translate them into a product vision and roadmap that aligns with the company's goals

Stay informed about the latest trends and best practices in API design and developer experience and use this knowledge to continuously improve the products

Be the subject matter expert for your functional area and the product suite

• Minimum of 8 years' work experience in high-scale developer, enterprise or consumer facing products
• Experience in building best-in-class enterprise APIs
• Prior experience with OpenAPI specifications is a big bonus
• Deep understanding of API design and developer experience best practices
• Ability to identify pain points in the developer experience and work with engineering teams to improve it
• Learner, scrappy, takes full ownership and thrives in a dynamic and ambiguous environment
• Product management skills, technical expertise, communication skills, data-driven mindset, and leadership skills, with a focus on APIs and developer experience
• Strong customer empathy and experience shaping product direction and execution based on user and customer needs
• Excellent technical acumen, curiosity, and familiarity with new technologies, APIs, programming languages, and databases
• Proven track record leading complex strategic initiatives, working through technical, operational, legal/policy, and business issues.

• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting of employer match (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set up allowance
• Professional learning reimbursement