Product Manager, Platform - AI & Analytics

Cardinal Health

1d•$96,300 - $123,840•Remote

About The Position

The Platform Product Manager - AI & Analytics supports the success and lifecycle management of AI embedded in the WaveMark solution offering, including analytics and automated workflows. The role translates validated customer, user, business, and technical needs into clearly defined product requirements and prioritized delivery work. The Product Manager manages assigned features and capabilities from discovery through definition, development, validation, launch readiness, adoption, optimization, and lifecycle support. This is an individual-contributor role involving complex assignments, generally guided on new projects. The Product Manager leads assigned workstreams through influence and collaborates with Senior Product Managers and cross-functional partners across Engineering, Product Operations, Architecture, Design, Marketing, Customer Success, Sales, Implementation, Support, Data & Analytics, Quality, Security, and Operations. The role may mentor less experienced colleagues and has no direct reports. WaveMark Solutions is a cloud-based healthcare inventory automation and analytics platform that integrates with clinical and financial systems. Its solutions help health systems automate clinical and supply chain workflows so clinicians can spend less time managing supplies and more time focused on patient care.

Requirements

Bachelor’s degree in business, technology, healthcare, engineering, supply chain, analytics, or a related field, or equivalent experience; preferred.
4–8 years of related experience, including product management, product ownership, business analysis, healthcare technology, enterprise SaaS, platform products, or software development; preferred.
Experience supporting products or capabilities through discovery, requirements, development, validation, launch, adoption, and optimization.
Experience writing requirements, user stories, acceptance criteria, workflows, and decision artifacts in an Agile environment.
Ability to apply comprehensive knowledge to varied, complex assignments; develop solutions consistent with organizational objectives; and work independently with general guidance on new projects.
Strong analytical, problem-solving, writing, facilitation, presentation, organization, and stakeholder management skills.
Ability to balance multiple priorities, communicate trade-offs, and collaborate with Engineering and cross-functional teams.
Ability to travel approximately 20%, based on product and customer needs.
Customer/vendor credentialing may be required, which may include vaccinations; additional details will be provided if selected for the interview process.

Nice To Haves

Healthcare supply chain, inventory management, clinical workflow, EHR/ERP integration, data and analytics, or regulated product experience.

Responsibilities

Conduct and synthesize customer, user, stakeholder, workflow, and market research for assigned AI, analytics, and automated workflow problems and opportunities.
Help define personas, jobs to be done, pain points, use cases, hypotheses, and measurable outcomes with senior product leadership.
Use product analytics, customer feedback, support trends, implementation insights, and competitive information to validate priorities and recommend improvements.
Support discovery sessions and document findings, assumptions, decisions, and follow-up actions.
Execute against the approved product portfolio strategy and AI domain roadmap; manage assigned features, capabilities, and workstreams within established priorities.
Maintain a transparent backlog and prioritize requirements using customer value, business impact, evidence, feasibility, dependencies, risk, and effort.
Create and communicate feature roadmaps, release plans, status, trade-offs, dependencies, and decisions in accordance with the product operating model.
Escalate material scope, priority, timing, dependency, or outcome risks with evidence-based recommendations.
Contribute to business cases and stage-gate materials; present assigned sections and supporting analysis.
Translate validated needs into product requirements, user stories, acceptance criteria, workflows, prototypes, and measurable release outcomes.
Provide day-to-day product direction and timely clarification to Engineering and Design for assigned features, aligned with approved strategy and architecture.
Coordinate prototypes, proof-of-concept, usability, alpha, beta, pilot, and validation activities.
Manage cross-domain and platform dependencies and contribute to integrated release planning and product readiness.
Apply project management discipline from initiation through closing to meet scope, quality, timing, budget, and outcome objectives.
Partner with Marketing on product information, buyer and user insights, positioning input, enablement needs, and launch readiness.
Partner with Customer Success, Implementation, Support, and Sales to prepare teams, capture feedback, and resolve assigned product questions or escalations.
Verify product and operational readiness, including documentation, training, implementation, support, data, security, quality, and release criteria.
Monitor adoption, usage, satisfaction, quality, support trends, delivery performance, and workflow value; recommend backlog or roadmap adjustments.
Support optimization, maintenance, migration, modernization, and end-of-life activities for assigned AI, analytics, and automated workflow capabilities.
Communicate clearly with technical and non-technical stakeholders and tailor detail to the audience.
Maintain product artifacts, decisions, metrics, risks, dependencies, and status in required systems and templates.
Facilitate cross-functional working sessions and follow through on commitments and decisions.
Contribute to improvement of product management practices, templates, metrics, and operating model processes.
May mentor less experienced colleagues by sharing product methods, domain knowledge, and effective practices.