Product Manager III

Applied Materials•Santa Clara, CA

About The Position

This role is responsible for all business aspects of Applied Materials’ Metal Deposition Products (MDP)/Atomic Layer Deposition (ALD) Service Business Unit (SBU) Service Product Segment, which supplies the semiconductor industry. The Product Manager engages cross-functionally to drive the business and product lifecycle, meeting customer and business expectations. It is a high-growth business opportunity within Applied Materials’ Global Service Division. The role supports regional service-business strategy, planning, and execution; develops market and customer understanding; and contributes to product development requirements, service proposals, market analysis, and forecasting. It leads service product marketing, opportunity sizing, go-to-market planning, financial plans, and business-case analytics. The position works directly with customers and partners across business development, sales, field service, product development, and corporate functions to support business execution, product lifecycle programs, and growth. It also communicates business progress and uses analytics tools for internal reporting.

Requirements

Higher degree or equivalent experience, with a minimum of 5 years of industry experience.
Depth and/or breadth of expertise in wafer fabrication equipment and the operation and business of Metal and Atomic Layer Deposition products.
Understanding of service-business principles.
Customer-focused approach and strong business and commercial acumen, with previous regional ownership or marketing/sales experience.
Program management and technical acumen, with past product marketing experience.
High financial acumen and an analytical, data-oriented decision-making style.
Strong analytical skills and experience using Microsoft Excel.
Positive, can-do entrepreneurial attitude that builds support.
Strong communication skills and interpersonal presence that convey confidence and humility.
Experience building and delivering presentations.
Ability to innovate and solve unique, complex problems with broad business impact.
Critical thinking and ability to influence and communicate effectively with internal stakeholders, including technologists, engineering, operations, finance, marketing, and strategy.
Ability to anticipate customer needs and business and regulatory issues, and recommend product, process, or service improvements.
Excellent time-management and project-management skills.

Responsibilities

Support regional business and customer strategy, planning, and execution for the regional service business.
Develop an understanding of regional and customer-specific market requirements and provide input on customer and market needs for product development.
Create and maintain cost models to support service proposals.
Support SBU Operations with MDP and ALD segment market analysis and forecasting.
Lead service product marketing activities, including developing opportunity value propositions, business sizing, sales opportunity analysis, and go-to-market strategy, including the 7Ps of service marketing.
Develop product marketing strategy, Service Business Unit financial plans, business-case assessments, and analytics for service opportunities.
Engage directly with customers, business development, service sales, field service, and other value-chain partners to meet business and stakeholder expectations.
Sponsor and drive inorganic growth activities and partnership development to support business execution and delivery.
Drive program and business outcomes using applied and industry best practices and processes, including CRM, SF, and ERP.
Engage with technical application and product development execution to ensure program success in performance/capability, cost, and timing.
Support product lifecycle ownership by facilitating PDP and end-of-life support programs.
Drive SBU activities through cross-functional engagement across geographies and with external partners in Sales, Marketing, Engineering, Operations, Finance, and Legal to meet release schedules and business financials.
Present Service Business Unit business information to customers and management to support sales opportunity development, strategic and business planning, and service opportunity penetration.
Communicate business progress and execution to senior executives and stakeholders to secure support and resources for growth expectations.
Use business analytics tools for internal business analysis and reporting.