(USA) Product Manager III

Sam's West • Bentonville, AR

2d

About The Position

The Product Manager III leads strategy and execution for moderately complex products, driving customer discovery, roadmap prioritization, and go-to-market activities. The role researches customer needs, defines measurable objectives, and collaborates cross-functionally to deliver solutions aligned with business goals and customer value. It also involves mentoring junior team members, using data-driven insights and emerging technologies, and promoting continuous improvement and operational excellence.

The role is part of the Sam’s Club Membership team, which designs connected experiences for members to join, renew, and manage their accounts. The team collaborates across product, technology, operations, and business units to modernize membership capabilities for members and club associates, translating club needs into scalable solutions that strengthen loyalty and support business growth.

The position is based at 2101 SE Simple Savings Dr, Bentonville, AR 72712-4304. The annual salary range is $90,000–$180,000, with additional annual or quarterly performance bonuses. Certain positions may also receive Regional Pay Zone compensation based on location.

Requirements

• Option 1: Bachelor’s degree in computer science, engineering, or a related area and 3 years of experience in product management.
• Option 2: 5 years of experience in product management or a related area.
• Ability to independently drive strategy and execution for moderately complex products.
• Strong skills in customer discovery, journey mapping, and data-driven decision making.
• Expertise in developing and managing product roadmaps and prioritizing features based on business impact and customer value.
• Ability to lead cross-functional collaboration and communicate product vision and KPIs effectively to stakeholders.
• Proficiency in leveraging analytics, experimentation, and AI tools to optimize product performance and inform prioritization.
• Capability in mentoring junior team members and fostering continuous improvement processes.

Nice To Haves

• Master’s degree in Computer Science, Engineering, Business Administration, or a related area and 2 years of experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Background in creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

• Own and execute product strategy for moderately complex products, aligning roadmaps with customer needs and business objectives.
• Conduct customer discovery through engagement, feedback collection, and journey mapping to identify experience gaps and inform decisions.
• Define clear problem statements with measurable success metrics to drive customer-centric solutions and continuous improvement.
• Lead cross-functional collaboration with Engineering, UX, Analytics, and Business partners to deliver scalable product solutions.
• Use data analytics and experimentation to prioritize features, optimize performance, and validate assumptions.
• Mentor junior product managers and support their development through coaching and guidance.
• Manage go-to-market readiness, including training, telemetry, and post-launch success tracking.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level