Product Manager, Billing

Omada Health

6d•$149,600 - $195,000•Remote

About The Position

Omada Health is seeking a Product Manager, Billing to own a critical part of their platform that directly enables revenue generation and operational scalability through AI-driven product development. This role sits at the intersection of product, finance, and operations. The Product Manager will lead the evolution of their billing systems to support increasingly complex products, pricing models, and customer contracts, while improving accuracy, operational efficiency, and scalability. Collaborating with revenue cycle, accounting, engineering, commercial, and operational teams, the individual will gain a deep understanding of the diverse needs and motivations of Omada’s customer segments and use AI and machine learning to deliver solutions in new and innovative ways. The role involves owning the end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams, as well as a product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash, and systems that support new product launches, new pricing and packaging, and customer onboarding. Billing is core to Omada’s ability to scale, and this role will play a key part in enabling accurate, efficient, and flexible revenue operations as the company expands into new conditions and customer segments. The Product Manager will have end-to-end ownership of a high-impact product area and the opportunity to drive meaningful improvements across both internal teams and customer experience.

Requirements

3+ years of product management experience
7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations
Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc)
Bachelor’s degree or equivalent industry experience
Excellent organizational and analytical skills with strong technical understanding
Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance
Comfortable with ambiguity and skilled at problem-solving with limited resources
Strong writer and clear communicator
Able to foster alignment in a group of stakeholders
Experience with user-centered design practices and methodologies
Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions

Nice To Haves

Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable
Prior experience in a healthcare setting is a plus

Responsibilities

Own the end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams.
Own a product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash.
Own systems that support new product launches, new pricing and packaging, and customer onboarding.
Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale.
Define and execute the billing product strategy, aligned to company growth and operational goals.
Partner closely with engineering, revenue cycle, accounting, and commercial teams to translate business needs and contract requirements into scalable product solutions.
Identify and prioritize opportunities to reduce billing errors, streamline workflows, and improve collection rates.
Write clear product requirements and manage the team backlog to deliver high-impact solutions.
Use data to evaluate performance (e.g., billing accuracy, collection rates) and guide decision-making.
Explore and apply AI approaches to improve billing operations.