Senior Product Manager, Billing Systems

Clio•Vancouver, BC

3d•CA$137,500 - CA$186,100•Hybrid

About The Position

Clio is looking for a Senior Product Manager to own Clio's Centralized Billing System (CBS), which is the internal system that powers how Clio configures, quotes, packages, and charges its customers. CBS is mission-critical, sitting at the intersection of product, sales, finance, and go-to-market. This role requires someone who can write, defend, and drive a product strategy in a fast-moving, high-stakes environment, managing competing priorities and stakeholder opinions.

Requirements

6+ years of experience in product management in a B2B SaaS environment
A technical background sufficient to own and make decisions about a complex product system with broad business dependencies
Proven ability to manage a high-volume, high-stakes stakeholder environment, prioritizing under pressure, communicating tradeoffs clearly, and holding the line on a roadmap
Strong data and analytical skills, comfortable owning a metrics framework, running analysis, and building the case for investment based on evidence
Excellent communicator and cross-functional partner, experienced in influencing without full authority and bringing skeptics along
Based in the US or Canada

Nice To Haves

Experience owning a billing, pricing, or commerce system in a SaaS environment
Experience in legal tech or other regulated-industry verticals
Experience at a company that has gone through a significant growth inflection, Series D and beyond, or post-IPO

Responsibilities

Full product ownership of CBS, the system used to configure pricing, generate quotes, manage packaging, and charge customers
Roadmap, health, and evolution of CBS, full accountability for prioritization, sequencing, and long-term direction
Stakeholder management across a complex, high-demand landscape (Sales, Finance, Marketing, GTM, and Product), setting priorities, communicating tradeoffs, and holding the line when needed
Monetization partnership, working closely with the GTM Monetization team to ensure CBS enables Clio's pricing and packaging strategy
Decision-making under pressure, forming a clear point of view, advocating for it, and making calls that may not always make everyone happy
Cross-functional alignment, working with Sales, Marketing, Customer Success, Finance, and Data teams to ensure CBS works in lockstep with Clio's broader go-to-market motion
Tooling and instrumentation, ensuring data, telemetry, and tooling are in place for confident and fast decision-making