Product Installation Engineer - FaST 90%+ Travel required
About The Position
The Product Installation Engineer leads the on-time installation and qualification of complex KLA capital equipment at customer sites worldwide. The role is a critical first connection between customers and KLA’s equipment, representing the company and taking ownership of installation performance, customer satisfaction, predictable cycle times, successful handoff, and warranty start. The engineer installs, sets up, aligns, calibrates, and verifies advanced semiconductor systems; diagnoses and resolves technical issues; collaborates with KLA regions, engineering teams, and customers to confirm performance and transfer tool ownership; communicates progress to stakeholders; completes required documentation; and obtains warranty sign-off. The role operates independently within documented procedures and defined guidelines, with guidance from managers and senior installation engineers and increasing autonomy as experience grows. It requires extensive domestic and international travel, with the selected candidate expected to work six days per week and ten hours per day.
Requirements
- Strong knowledge of electronics, optics, mechanical, electromechanical, and electro-optical systems.
- Comfort working with computer systems, operating systems, and networking, including Windows, Unix, or similar environments.
- Proficiency with Microsoft Office applications.
- Excellent analytical, problem-solving, and troubleshooting abilities.
- Strong verbal, written, and interpersonal communication skills.
- Highly self-motivated, organized, and detail-oriented.
- Ability to work effectively across cultures, functions, and geographies.
- Master’s-level degree with zero years of related work experience, or bachelor’s-level degree with two years of related work experience.
- Ability to work six days per week and ten hours per day.
- Ability to travel 90% or more, including domestically and internationally.
Nice To Haves
- Experience with high-vacuum systems is strongly preferred.
Responsibilities
- Install and qualify advanced KLA systems at customer sites worldwide, meeting schedule and quality standards.
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing solutions.
- Set up, align, calibrate, and verify complex semiconductor capital equipment.
- Collaborate with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership.
- Provide clear installation status updates to stakeholders.
- Complete installation documentation and administrative requirements accurately and on time.
- Obtain warranty sign-off for newly installed tools.
Benefits
- Medical, dental, vision, life, and other voluntary benefits.
- 401(k) with company matching.
- Employee stock purchase program (ESPP).
- Student debt assistance.
- Tuition reimbursement program.
- Development and career growth opportunities and programs.
- Financial planning benefits.
- Wellness benefits, including an employee assistance program (EAP).
- Paid time off and paid company holidays.
- Family care and bonding leave.
- Performance incentive program participation may be available.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
