Product Installation Engineer - FaST 90%+ Travel required
About The Position
The Product Installation Engineer is a customer-facing role responsible for installing and qualifying KLA’s complex semiconductor capital equipment at customer sites worldwide. The engineer leads installations to support on-time completion, quality standards, predictable cycle times, a successful handoff, and warranty start, while representing KLA and contributing to customer satisfaction. The role includes equipment setup, alignment, calibration, verification, and troubleshooting. The engineer works independently within documented procedures and defined guidelines, receiving guidance from managers and senior installation engineers with increasing autonomy as experience grows. The position requires extensive domestic and international travel and the ability to work six days per week, 10 hours per day.
Requirements
- Strong knowledge of electronics, optics, mechanical, electromechanical, and electro-optical systems.
- Comfort working with computer systems, operating systems, and networking, including Windows, Unix, or similar environments.
- Proficiency in Microsoft Office applications.
- Excellent analytical, problem-solving, and troubleshooting abilities.
- Strong verbal, written, and interpersonal communication skills.
- Highly self-motivated, organized, and detail-oriented.
- Ability to work effectively across cultures, functions, and geographies.
- Ability to work six days per week, 10 hours per day.
- Ability to travel extensively, including internationally.
- Minimum qualification pathways stated: doctorate (academic) degree and 3 years of related work experience; master's degree and 6 years; or bachelor's degree and 8 years.
Nice To Haves
- Experience with high-vacuum systems is strongly preferred.
Responsibilities
- Install and qualify advanced KLA systems at customer sites worldwide, completing installations on schedule and to quality standards.
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing solutions.
- Perform setup, alignment, calibration, and verification of complex semiconductor capital equipment.
- Collaborate with KLA regions, engineering teams, and customers to verify system performance and transfer tool ownership.
- Provide clear installation status updates to stakeholders.
- Complete installation documentation and administrative requirements accurately and on time.
- Secure warranty sign-off on newly installed tools.
Benefits
- Medical, dental, vision, life, and other voluntary benefits
- 401(k) with company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits, including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
- Performance incentive programs may be available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
