Product Installation Engineer - FaST 90%+ Travel required
About The Position
The Product Installation Engineer installs and qualifies KLA semiconductor capital equipment at customer sites worldwide. The role leads installations through on-time completion, verifies quality and system performance, supports a smooth handoff and predictable cycle times, and obtains warranty sign-off. As a direct representative of KLA at customer locations, the engineer takes ownership of installation performance and customer satisfaction. The engineer works independently within documented procedures and defined guidelines, with guidance from managers and senior installation engineers and increasing autonomy as experience grows. The position involves extensive domestic and international travel and requires working six days per week, 10 hours per day.
Requirements
- Master's degree and 0 years of related work experience, or bachelor's degree and 2 years of related work experience, as stated in the qualifications.
- Doctorate (academic) degree and 3 years of related work experience, master's degree and 6 years, or bachelor's degree and 8 years, as stated in the minimum qualifications.
- Strong knowledge of electronics, optics, mechanical, electromechanical, and electro-optical systems.
- Comfort working with computer systems, operating systems, and networking, such as Windows or Unix.
- Proficiency with Microsoft Office applications.
- Strong analytical, problem-solving, and troubleshooting abilities.
- Strong verbal, written, and interpersonal communication skills.
- Highly self-motivated, organized, and detail-oriented.
- Ability to work effectively across cultures, functions, and geographies.
- Ability to work six days per week, 10 hours per day, and travel more than 90%.
Nice To Haves
- Experience with high-vacuum systems is strongly preferred.
Responsibilities
- Install and qualify advanced KLA systems at customer sites globally, completing installations on schedule and to quality standards.
- Diagnose, troubleshoot, and resolve installation issues by identifying root causes and implementing solutions.
- Set up, align, calibrate, and verify complex semiconductor capital equipment.
- Collaborate with KLA regions, engineering teams, and customers to verify system performance and transfer tool ownership.
- Provide clear installation status updates to stakeholders.
- Complete installation documentation and administrative requirements accurately and on time.
- Secure warranty sign-off for newly installed tools.
Benefits
- Medical, dental, vision, life, and other voluntary benefits
- 401(k) with company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits, including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
- Performance incentive programs may be available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
